Excel Chinese Restaurant

Excel Chinese Restaurant is a Chinese restaurant located at 15710 Route 1 in Colonial Heights, Virginia, serving the local community with a variety of Chinese culinary dishes. As a Chinese restaurant, Excel aims to provide a menu that encompasses familiar and popular Chinese food options, catering to individuals seeking these specific tastes and dining experiences. They offer both dine-in and takeout services, providing convenience for customers who prefer to eat at the restaurant or enjoy their meals elsewhere.

For those interested in contacting Excel Chinese Restaurant, they can be reached at the phone number (804) 520-8808 or via their mobile number +1 804-520-8808. These contact details can be used to inquire about their menu, operating hours, or to place orders for takeout.

Based on recent customer reviews available online, the feedback regarding Excel Chinese Restaurant indicates potential concerns in several areas, including food quality and portion sizes relative to cost. One customer, whose usual order consists of broccoli with brown sauce and an egg roll, reported a noticeable decline in the quality of their standard items. They described the broccoli as "pretty rubbery" and noted that the brown sauce had an unusual taste compared to their consistent experiences at other Chinese restaurants. Additionally, this reviewer found the egg roll to be problematic, characterized by a "super hard" exterior and a "super soggy" interior, leading to the assumption that it was likely overcooked. Due to this negative experience across their regular order, this customer stated that they would "not revisit this Chinese restaurant" and gave a low rating, citing "effort" as the only reason for a minimal two-star review.

Another customer expressed dissatisfaction primarily with the value for money, stating that while the food is "delicious," the portion sizes are inadequate for the amount spent. This reviewer consistently places orders ranging from $55 to $70 for a family of four and reported receiving "very little rice," "smallest chicken I ever seen," and egg rolls that are predominantly "all bread" with minimal filling that tastes more like dough. This customer concluded that the food is "not worth the amount money you spend in there," and noted a perceived trend of increasing prices coupled with decreasing food quantities in their recent experiences.

Considering these two recent reviews, Excel Chinese Restaurant appears to have inconsistencies in food quality, particularly in the preparation of standard dishes like broccoli with brown sauce and egg rolls. The rubbery texture of the broccoli and the off-flavor of the brown sauce suggest potential issues with ingredient quality or cooking methods. The poorly prepared egg roll, being both overly hard and soggy, further indicates a lack of attention to proper cooking techniques. Moreover, there are significant concerns raised about the portion sizes in relation to the cost, with one customer explicitly stating that the amount of food received, especially rice and the fillings of items like chicken and egg rolls, does not justify the money spent. This perception of poor value could deter potential customers, even if the taste of some dishes is considered "delicious," as one reviewer noted.

The available reviews do not provide any specific details about the environment of Excel Chinese Restaurant. Therefore, local users would need to visit the establishment in person or seek additional reviews that might describe the ambiance, cleanliness, or overall atmosphere of the dining area to form an opinion on this aspect. Similarly, information about specific features of the restaurant, such as unique menu items, specials, or any particular amenities offered, is not included in the provided data. To learn more about the specific offerings and what might distinguish Excel Chinese Restaurant, direct inquiry with the restaurant might be necessary.

At this time, there is no promotional information mentioned in the provided customer reviews. Local users interested in any special offers, discounts, or loyalty programs at Excel Chinese Restaurant would need to contact the restaurant directly using the provided phone numbers to inquire about such opportunities. However, given the concerns raised about food quality and value for money, potential customers might be hesitant to patronize the establishment without more positive assurances or incentives.

In conclusion, the recent customer feedback for Excel Chinese Restaurant in Colonial Heights, VA, raises concerns regarding both the quality of certain standard dishes and the value provided in terms of portion sizes for the price charged. Reports of rubbery broccoli, unusual-tasting brown sauce, poorly prepared egg rolls, and insufficient quantities of key ingredients suggest inconsistencies in the kitchen's standards. The perception that the cost does not align with the amount and quality of food received is a significant point of dissatisfaction. Potential local users should consider these recent experiences when deciding whether to dine at or order from Excel Chinese Restaurant, as the available information does not highlight any particularly positive aspects regarding the food, environment, services, or promotional offers. Further investigation or more recent, positive reviews might be necessary to provide a more favorable assessment of this establishment.