Evergreen Chinese Restaurant

Evergreen Chinese Restaurant is located at 741 Middleway Pike #51 in Inwood, West Virginia. As a Chinese restaurant serving the Inwood and surrounding areas, Evergreen Chinese Restaurant can be contacted at (304) 229-6595 or their mobile number +1 304-229-6595. Based on recent customer reviews, it appears that this establishment has faced significant criticism regarding its food quality, pricing practices, service, and overall dining experience.

One customer recounted a past experience from ten years prior, mentioning that the prices were so high that they did not return until recently. Their more recent visit resulted in a severely negative experience with the General Tso's chicken, stating that it contained parts that were either not chicken or extremely outdated, leading to a "disgusting" experience of having to spit out the food. This customer expressed disappointment and felt that their decision to avoid the restaurant for a decade was reaffirmed. They also highlighted concerns about the restaurant's billing practices, mentioning an automatically added "convenience fee" and an attempt to tack on an automatic tip for online orders, referencing other reviews that corroborate this issue.

Another reviewer expressed a general sentiment of dissatisfaction with the lack of a good Chinese restaurant in the Inwood-Charles Town area and specifically advised others to "save your time and money" by avoiding Evergreen Chinese Restaurant. This strong condemnation suggests a deeply negative perception of the restaurant's offerings and overall value.

Regarding the environment, one concise review simply stated, "Zero atmosphere," indicating a complete lack of any positive or even neutral ambiance for diners. This suggests that the physical setting of the restaurant is uninviting and does not contribute positively to the dining experience.

The food quality received harsh criticism from another reviewer, who described it as "horrible" and tasting like it was made in the distant past and merely reheated in a microwave. This paints a picture of food that is not fresh and lacks proper preparation. This reviewer did mention one positive aspect, noting that "The egg drop soup was good, though." However, this single positive comment was overshadowed by numerous negatives, including stale chips, rice that tasted like it was cooked in old oil, and a suspicion that what was purported to be chicken might not have been. These serious allegations raise significant concerns about the quality and freshness of the ingredients and the cooking methods employed by Evergreen Chinese Restaurant.

In terms of service, one reviewer reported extremely poor customer interaction, stating that if you call the restaurant to ask for anything, they will hang up on you, necessitating an in-person visit for any inquiries or requests. This level of unresponsiveness and rudeness in customer service is a major deterrent for potential diners. The reviewer also noted a decline in the restaurant's quality over time, stating, "It used to be better. Idk what happened."

Features of Evergreen Chinese Restaurant, based on the overwhelmingly negative reviews, include potentially high prices (as indicated by a past experience), questionable food quality with accusations of outdated ingredients and improper preparation (reheated food, old oil), a complete lack of atmosphere, and extremely poor customer service characterized by hanging up on callers. The automatic addition of a convenience fee and attempted automatic tipping for online orders are also notable negative features related to their billing practices. The only marginally positive comment was about the egg drop soup from one reviewer, but this is insufficient to counter the significant negative feedback across multiple aspects of the restaurant.

Currently, there is no positive promotional information available. The negative billing practices mentioned (automatic convenience fees and attempted automatic tips for online orders) could be considered a form of negative pricing practice rather than a promotion, potentially increasing the overall cost for customers without their explicit consent or awareness during the ordering process.

In conclusion, based on the overwhelmingly negative feedback from recent customers, Evergreen Chinese Restaurant in Inwood, WV, appears to be an establishment that local users should approach with extreme caution. Multiple reviewers have reported issues with food quality, including outdated and poorly prepared dishes, as well as concerns about the authenticity of ingredients. The restaurant is described as having "zero atmosphere" and providing exceptionally poor customer service, including hanging up on callers. Additionally, questionable billing practices such as automatic convenience fees and attempted automatic tips for online orders have been reported. The singular positive comment about the egg drop soup is insufficient to outweigh the significant and serious criticisms raised. The overall sentiment suggests a restaurant that has declined in quality and provides a highly unsatisfactory dining experience. Local users are strongly advised to consider the overwhelmingly negative feedback when making dining decisions in the Inwood area.

Given the consistent and severe nature of the negative reviews concerning food quality, service, atmosphere, and pricing practices, it is difficult to recommend Evergreen Chinese Restaurant to local users at this time. The feedback suggests a high risk of a negative dining experience.