Empress Express

Empress Express is a Chinese Restaurant located at 1041 Park Ave W in Mansfield, OH, offering meal delivery services to the local community. Customers can place orders by calling (419) 524-4200 or +1 419-524-4200 for convenient delivery of Chinese cuisine.

However, it is important to consider recent customer feedback regarding their experiences with Empress Express. One review details an incident where the customer was allegedly served rancid meat in the fried rice. According to the review, the restaurant staff reportedly insisted the meat was fresh, refused to offer a replacement or a refund, and were described as rude. The reviewer, who has a background in the restaurant industry and meat harvesting, stated they could no longer recommend Empress Express following this experience.

Another customer shared a concerning experience of finding a foreign object in their order of Orange Chicken and fried rice. This review includes an image depicting the issue, raising further questions about food safety and preparation standards.

Given these recent negative reviews concerning food quality and customer service, local users are advised to consider this feedback when deciding whether to order from Empress Express. While Empress Express operates as a Chinese Restaurant providing meal delivery, these accounts suggest potential issues with food freshness and customer service handling that may impact the overall dining experience.

For those in Mansfield looking for Chinese meal delivery, it is recommended to review the latest feedback and consider these experiences before placing an order with Empress Express.