Empire Restaurant

Welcome to an objective overview of Empire Restaurant, a Chinese restaurant located at 5974 W Jim Bilton Blvd in St George, South Carolina. As part of the Chinese Restaurant category, Empire Restaurant aims to serve the local community with a variety of Chinese cuisine. Based on recent customer feedback, the experience at Empire Restaurant appears to be a mix of positive and negative aspects, particularly concerning food consistency and customer service.

Regarding the environment, one customer review stands out by describing Empire Restaurant as "one of the cleanest well prepared great tasting chinese food restaurants I have been to and I have been to alot." This is a significant positive aspect, suggesting that Empire Restaurant takes pride in maintaining a clean and hygienic dining space. For customers who prioritize cleanliness when choosing a restaurant, this feedback could be reassuring. However, other details about the ambiance, decor, or overall atmosphere are not provided in the available reviews, leaving a somewhat incomplete picture of the dining environment beyond its cleanliness.

In terms of services, Empire Restaurant likely offers both dine-in and takeout options, as is typical for many Chinese restaurants. One reviewer mentioned dining in and encountering service issues, while another focused on the quality of the food itself. The phone number provided, (843) 563-9911 or +1 843-563-9911, can be used to inquire about their services, including whether they offer delivery or accept phone-in orders for pickup. However, a significant point of concern raised in the reviews is the quality of customer service. One customer described the service as "far from pleasant," specifically mentioning a lack of basic social skills by the owner, which hindered clear communication and customer interaction. Another recounted an issue with undercooked food that was not adequately addressed by the owner, indicating a lack of attentiveness to customer concerns.

The features of Empire Restaurant include a menu of standard Chinese dishes. One positive review highlighted the "great" egg rolls and a "nice amount of dumplings" accompanying the beef and broccoli. This suggests that some dishes are well-received and prepared to a good standard. However, this same reviewer expressed disappointment with the portion size of the ribs relative to the price. In contrast, another reviewer reported a significant issue with the "shrimp toast," which was described as "undercooked and cold in the middle." The lack of a satisfactory response from the owner regarding this issue further detracts from the overall experience. While some meals were noted to have "decent flavor," the inconsistency in food preparation, as evidenced by the undercooked shrimp toast, is a notable drawback. This inconsistency in food quality and the varying opinions on portion sizes suggest that the culinary experience at Empire Restaurant can be unpredictable.

Currently, there is no information available regarding any specific promotional offers or discounts at Empire Restaurant. To inquire about any specials, lunch menus, or other promotions, it would be best to contact the restaurant directly using the provided phone number. Local restaurants sometimes have daily specials or combination meals that might offer better value. Checking if they have any online presence, such as a website or social media pages, could also provide information on current promotions or menu updates.

In conclusion, Empire Restaurant in St George, SC, presents a mixed picture based on recent customer reviews. On the positive side, the restaurant is noted for its cleanliness, and some menu items, like the egg rolls and beef with broccoli (including dumplings), have been praised for their taste and preparation. However, significant concerns have been raised regarding the quality control of food, specifically the issue of undercooked shrimp toast, and the overall customer service, with mentions of a lack of social skills by the owner and inadequate handling of customer complaints. While one reviewer found the food generally good and intends to return, the negative experiences related to service and food preparation cannot be ignored. For local users considering Empire Restaurant, it's important to weigh the positive feedback about cleanliness and certain dishes against the reported issues with service and food consistency. Contacting the restaurant directly for information on their menu and any current promotions might help in making an informed decision. Ultimately, the varied experiences suggest that while Empire Restaurant has potential, there are areas, particularly in service and food quality control, that may need improvement to ensure a consistently positive dining experience for all customers.