- Chinese Food
- Chinese Restaurant
- Wisconsin
- Waukesha County
- Oconomowoc
- Chinese Restaurant in Pabst Farms Circle
- Emperor's Garden
Emperor's Garden Photos









Hours
Monday, ClosedTuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:30 PM
Saturday, 11:00 AM - 9:30 PM
Sunday, 12:00 AM - 8:30 PM
About Emperor's Garden
Emperor's Garden is a Chinese restaurant located at 1320 Pabst Farms Cir, Oconomowoc, WI 53066, USA. They can be contacted at (262) 200-2198 or their mobile number +1 262-200-2198.
As a Chinese restaurant, Emperor's Garden offers a variety of Chinese dishes. However, recent customer reviews indicate significant concerns regarding both food quality and customer service.
One reviewer described a disappointing experience with the sweet sour soup, noting it was mostly tofu with few other ingredients, had an odd flavor, and was served with stale wonton strips. The Kung Pao Shrimp was described as tasty but containing only three shrimp, with the majority of the dish being celery and green peppers with a minimal amount of peanuts. This customer also reported a lack of ice for their water, an out-of-order women's bathroom, and inattentive service from a server who returned to their phone after delivering the food and did not interact further. This reviewer stated they would not return.
Another customer, who previously enjoyed the food and drove from out of town, reported an extremely rude phone interaction when placing a takeout order. The employee taking the order allegedly sighed audibly at a request to omit onions and was overheard swearing and complaining about the customer to someone else. This individual cited the "terrible customer service" as the reason for not returning and mentioned reading other reviews suggesting this was not an isolated incident. They urged the owner to address the behavior of those interacting with customers.
Based on these recent reviews, potential customers should be aware of reported issues with food quality, ingredient proportions in certain dishes, and unprofessional customer service, particularly when ordering by phone. While one past experience was positive, the more recent feedback raises significant concerns about the current state of Emperor's Garden.
Emperor's Garden Location
1320 Pabst Farms Cir, Oconomowoc, WI 53066, USA
Customer Reviews
Sweet sour soup was mostly tofu with a few mushrooms and slivers of carrots. It had an odd flavor and the crunchy wonton strips were stale and tasteless. Kung Pao Shrimp was tasty, but there were only three shrimp in the entire dish. The rest consisted of mostly celery with some big chunks of green pepper and a tiny sprinkling of peanuts. No ice available for my glass of water. Women's bathroom was out of order. The server brought my food and went back to her phone and never spoke again. Won't be back.y
I drive here from out of town because I like their food. However when I called to order today the guy on the phone was extremely rude. He let out a couple of big sighs when I ordered my food without onions. Then he said he needed a minute and probably thinking I couldn't hear him he started swearing and complaining to someone about me. First time I've ever had that happen to me anywhere. Terrible customer service and for that reason I will NOT be going back. Whoever answers the phones and deals with customers should NOT be and from reading other reviews it sounds like this isn't the first time he's been rude. Something needs to be done.
I Ordered a General Tso's Chicken lunch. I placed the order at 11:05AM. The order confirmation page said 20-30 minutes. I picked up at 11:35. The rice was fine, but holy cow, the chicken. The chicken was overcooked, but the breading was soggy and the sauce was really gelled. I am dubious that it was even cooked today. It's like they cooked it yesterday and then threw it in the microwave when I ordered it this morning.
Once Feng's Kitchen had evolved into Imperial Garden. However, now the restaurant is calling themselves Emperor's Garden. Disclaimer : I have not personally tried their food, instead I ordered takeout for my family. My family ordered pork egg rolls and pork egg foo young. They were pleased with the order and in fact rated the food 4/5 stars. This is obviously a family business as there were two young children playing in back of the restaurant, the children even helped deliver my order. The bathroom seemed relatively clean and the atmosphere was pretty nice, decorated with attention.
I ordered the sesame chicken combo. Hardly any sesame on it it tasted like sweet sour. That’s not the worst of it though. One of the chicken nuggets was not chicken at all even though she argued with me that it was. I don’t think a ball of shredded, What seemed like clear rubber bands, is in anyway chicken! I don’t think chicken stretches like a rubber band, and it was one big ball of it. I called the restaurant and had to listen to who I think was the owner screaming and yelling at somebody in Chinese. One of the kids came to the phone. I told him about it and I told him I was bringing it back. The lady who I am assuming was one of the owners Was yelling at me that it was chicken and it was just the muscle. A great way to retain customers, especially when you’re in the wrong! I’ve been cooking my whole life. I’ve never had a piece of chicken like that!! Funniest looking chicken I’ve ever seen! She was very combative with me. I told her I wanted my money back. I spent over $18, with a receipt, and she gave me $15 back in cash as she was yelling! The pork fried rice was tasteless along with the small pieces of pork that didn’t even look like pork, it had a bright red Rim on it.! Needless to say, I won’t be going back and buyer beware of what you’re eating and paying for! I’m assuming I got the $15 only because I did not return the cookies and had eaten the eggroll first! That’s just the icing on the cake I guess!
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