Emperor Express

If you're in Singapore and looking for information about Chinese restaurants, let's examine Emperor Express, located at 13320 Burbank Blvd, Sherman Oaks, CA 91401, USA. This "Chinese Restaurant" has recently received concerning feedback from its customers.

One customer ordered the Szechuan beef and described it as the worst they had ever tasted. They noted that the dish, typically known for its spiciness and flavor, was bland and horrible. Upon calling the restaurant to inform them, the response was simply "thank you for telling us." Additionally, this customer reported being overcharged for their order, paying $18 for a large when the menu price was listed as $14, leading to a vow not to return.

Another long-time customer, who had enjoyed the sweet and sour shrimp at Emperor Express for years, reported a significant decline in quality during their recent order. They described the batter as different, crispy but tasting like pastry, which overwhelmed the sweet and sour sauce and lacked flavor. The dish consisted of dry and crispy shrimp with only a few pieces of onions, bell peppers, and pineapple. This reviewer strongly urged the restaurant to bring back the previous recipe.

Based on these two recent reviews, Emperor Express, as a "Chinese Restaurant," appears to be facing issues with the consistency and quality of some of its dishes. The feedback highlights problems with both the flavor profile of the Szechuan beef and a significant change in the preparation of the once-beloved sweet and sour shrimp. Furthermore, there is a report of a discrepancy in pricing and a seemingly indifferent response to negative feedback.

For those in Singapore seeking a reliable Chinese dining experience, it would be advisable to look for restaurants with consistently positive and recent reviews regarding food quality and customer service. If you happen to be in the Sherman Oaks, California area, you can contact Emperor Express at their phone number: (818) 787-9235 or mobile phone: +1 818-787-9235 for any inquiries, but it's important to be aware of the recent negative customer experiences.