Eastern Chinese Restaurant

Eastern Chinese Restaurant is located at 205 A Northeast Blvd in Clinton, North Carolina (zip code 28328). As a local establishment within the Chinese Restaurant category, Eastern Chinese Restaurant aims to provide Chinese cuisine to the Clinton community and surrounding areas. They can be contacted via telephone at (910) 596-0688 or through their mobile number, +1 910-596-0688.

When considering a Chinese restaurant, local users often look for feedback regarding the quality of the food, the service provided, and the overall dining experience. Online reviews can offer insights into these aspects, reflecting the experiences of previous customers. In the case of Eastern Chinese Restaurant, the available feedback presents a stark contrast between two recent experiences.

One customer shared a highly negative experience, strongly advising others not to order from Eastern Chinese Restaurant. They reported spending $60 on a meal and discovering a black piece of hair in their food halfway through eating. Upon calling the restaurant, they spoke with a man who reportedly kept repeating their order and did not seem to understand the issue of finding human hair in the food, repeatedly saying "no hair no hair" despite the customer's assertion and photographic evidence (though the photo is not available for review here). The customer stated that the restaurant was unwilling to offer any resolution, such as a refund or replacement food, and ultimately hung up on them. Expressing extreme dissatisfaction and vowing not to be a repeat customer despite having eaten there frequently in the past, this reviewer urged others to "not waste your money." This review raises significant concerns about food safety and customer service handling at Eastern Chinese Restaurant.

In stark contrast, another reviewer expressed a very positive opinion of Eastern Chinese Restaurant. Identifying themselves as working in the restaurant industry, they stated that they appreciate the "hospitality, the convenience, and the quality of the food." They described the food as "damn good" and suggested that knowing what to order is key, implying that some dishes might be better than others. This reviewer acknowledged that every establishment has strengths and weaknesses but praised the efforts of the staff, saying, "These guys do their best everyday! And really that’s all we can ever ask & expect of someone. And they really do their best to deliver every day!" They concluded with a "THANK YOU EASTERN CHINESE!!!!!! Have a great life! And keep on keeping on!" This review offers a counterpoint to the negative experience, highlighting positive aspects of food quality, hospitality, and the perceived effort of the staff.

Given these two very different recent reviews, local users considering Eastern Chinese Restaurant face a complex picture. One review raises serious concerns about food contamination and the handling of customer complaints, which are critical aspects of any food service business. The other review offers praise for the food quality, hospitality, and convenience, suggesting a positive experience for at least some customers.

As a Chinese restaurant, Eastern Chinese Restaurant likely offers a range of dishes typical of this cuisine, such as fried rice, noodles, various meat, poultry, and seafood preparations, and vegetable dishes. The positive reviewer's comment about needing to "know what to order" suggests that there might be variability in the quality or appeal of different items on their menu.

The address on Northeast Blvd in Clinton indicates the physical location of the restaurant for those interested in dining in or picking up takeout orders. The availability of both a standard phone number and a mobile phone number provides contact information for placing orders or making inquiries.

Information regarding the environment of the restaurant (dine-in area, cleanliness, ambiance) and the specifics of their services (e.g., dine-in, takeout, delivery options, hours of operation) is not detailed in the provided reviews. One review mentions ordering and taking the food home, implying a takeout service was used in that instance. The other review does not specify whether they dined in or got takeout.

There is no promotional information provided in the reviews. Local users would need to contact the restaurant directly or check other online sources for any current specials or promotions.

For local users in Clinton, NC, deciding whether to patronize Eastern Chinese Restaurant requires careful consideration of the available feedback. The severe nature of the complaint regarding hair in the food and the unsatisfactory handling of the issue by the restaurant are significant red flags. However, the positive review from someone in the restaurant industry offers a contrasting viewpoint on the food quality and the staff's efforts. Potential customers might want to weigh these two very different experiences and perhaps consider ordering simpler, less complex dishes if they choose to try this establishment, based on the suggestion to "know what to order." It would also be prudent to thoroughly check the food upon receiving it, especially for takeout orders.

In conclusion, Eastern Chinese Restaurant in Clinton, NC, has received starkly contrasting recent reviews. One customer reported a serious issue with food contamination and poor customer service, while another praised the food quality, hospitality, and convenience. Local users should be aware of these differing experiences when considering dining at or ordering from this establishment.