Dynasty

Welcome to Dynasty, a Chinese restaurant situated at 13322 H G Trueman Rd in Solomons, Maryland. As a local establishment in the Chinese Restaurant category, Dynasty offers both takeout and delivery services to its customers. Based on recent online reviews, the experiences at Dynasty appear to be somewhat varied, with positive feedback on some food items contrasted by significant issues with the delivery service and customer service interactions in certain instances.

One recurring customer, who typically enjoys their pickup orders, shared a particularly negative experience with a recent delivery order. This customer placed a substantial $100 order online and received an order number along with an estimated delivery time. However, when the expected delivery time passed without the order arriving, the customer attempted to contact the restaurant for an update. The subsequent attempts to reach the appropriate person were fraught with frustration. The customer reported being placed on hold multiple times and being transferred to the manager who handles online orders, only to be disconnected on four separate occasions. By the fifth callback, understandably upset about the whereabouts of their significant order, the customer encountered snippy behavior from the staff answering the phones. The customer rightly pointed out that the malfunctioning phone system was not their fault and that they were simply seeking information about their $100 purchase. After the fifth unsuccessful call, the customer hung up, only to then receive a text message from the driver indicating they were en route. While the order eventually seemed to be on its way, the entire experience left the customer deeply disappointed, leading them to conclude that they would revert to pickup orders only in the future. This incident highlights potential issues with Dynasty's online ordering and delivery system, as well as the handling of customer service inquiries related to these orders.

Another customer provided a more mixed review, offering an overall rating of 3.9 out of 5. This suggests that while there were positive aspects, there were also areas that could be improved. This reviewer specifically commented on the Chicken with Garlic Sauce. While they found the flavor to be good, they noted that the dish was excessively oily and contained too much broccoli relative to the amount of chicken, especially considering the price. They were also surprised to find zucchini in the dish. Despite these criticisms, the reviewer stated they would likely buy the Chicken with Garlic Sauce again, indicating that the flavor profile was compelling enough to outweigh the other concerns. This suggests that while some dishes might have issues with oiliness or the balance of ingredients, the taste itself can be appealing.

The same reviewer also shared their experience with the Crab Rangoon. While they mentioned that they would buy it again, they noted that it was "very skinny in comparison to other Chinese spots." This suggests that while the taste might be satisfactory, the portion or presentation might not be on par with what customers expect from other establishments. This is an important point for potential customers who have specific preferences regarding the size or filling of their Crab Rangoon.

Despite the mixed feedback, this reviewer concluded that they would return to Dynasty, expressing hope for a less oily meal on their next visit. This indicates a willingness to give the restaurant another chance, perhaps based on a positive past experience or the appeal of certain dishes despite their flaws. This suggests that Dynasty has the potential to satisfy customers, but consistency in preparation and addressing issues like excessive oiliness and ingredient balance could enhance the overall dining experience.

Based on these recent reviews, Dynasty Chinese Restaurant in Solomons, MD, appears to offer food that can be flavorful and enjoyable, with the Chicken with Garlic Sauce and Crab Rangoon being mentioned as items customers would repurchase. However, there are significant concerns regarding the reliability of their online delivery service and the quality of customer service interactions when issues arise. Additionally, some dishes may suffer from issues such as excessive oiliness or an imbalance of ingredients, which could impact the overall satisfaction for some diners. The Crab Rangoon might also differ in size or presentation compared to other Chinese restaurants.

For local users in Solomons considering Dynasty, it might be advisable to exercise caution when placing delivery orders, perhaps opting for pickup instead based on the negative delivery experience reported. If you choose to try their food, the Chicken with Garlic Sauce seems to be a popular choice, but it's worth noting the potential for oiliness and the balance of ingredients. The Crab Rangoon is also a contender, keeping in mind that it might be skinnier than what you might be accustomed to elsewhere. As there is no information provided about the restaurant's ambiance for dine-in customers or any current promotional offers, the primary insights come from these two recent customer experiences. To place an order or inquire further, you can contact Dynasty at (240) 844-3360 or +1 240-844-3360. It might be prudent to clarify any concerns about specific dishes or the delivery process when placing your order.