- Chinese Food
- Chinese Restaurant
- New York
- Oneida County
- Utica
- Chinese Restaurant in Schuyler Street
- Dunkin'
Dunkin' Photos










Hours
Monday, 4:30 AM - 7:00 PMTuesday, 4:30 AM - 7:00 PM
Wednesday, 4:30 AM - 7:00 PM
Thursday, 4:30 AM - 7:00 PM
Friday, 4:30 AM - 7:00 PM
Saturday, 5:00 AM - 7:00 PM
Sunday, 5:00 AM - 7:00 PM
About Dunkin'
Dunkin', situated at 31 Schuyler St, Utica, NY 13502, USA, is a well-known chain offering a range of coffee, baked goods, and breakfast items. While categorized under "Chinese Restaurant" on some platforms, Dunkin' primarily serves coffee, donuts, muffins, breakfast sandwiches, and other similar fare.
Based on recent customer reviews, the environment and service at this particular Dunkin' location have received negative feedback. One customer described an employee as "rude" and "unprofessional" during a drive-thru interaction, citing impatience and a lack of effort to assist with payment. Another customer reported receiving a poorly prepared coffee with spillage and a missing ingredient. This reviewer also expressed concerns about the employee's appearance and the handling of their drink when it was returned for correction, leading to a strong negative impression regarding cleanliness.
The services offered at this Dunkin' include drive-thru and presumably in-store ordering and pickup, although the reviews focus solely on negative drive-thru experiences. Dunkin' is generally known for its quick service and convenience for those seeking coffee and breakfast or snack items on the go.
The features of Dunkin' typically include a wide selection of coffee drinks (hot, iced, espresso), donuts, bagels, muffins, croissants, and breakfast sandwiches. However, the provided reviews do not comment on the quality or variety of the food and beverages themselves, only on issues related to service and preparation.
There is no promotional information available in the provided reviews. For details on current promotions or menu items, it is recommended to contact this Dunkin' location directly at (315) 793-9303 or +1 315-793-9303. Potential customers may want to consider the recent negative feedback regarding service and cleanliness when deciding to visit this particular location.
Dunkin' Location
31 Schuyler St, Utica, NY 13502, USA
Customer Reviews
This girl is so rude! I told her to give us a minute to think about our order and she kept repeating “can I help you? X6” so I had to respond of my order because I wasn’t going to be rushed. I got there to pay and receive my food my mother put her hand out the window to give her the card and literally no effort she didn’t even try to reach to get the card she just says “I can’t reach” like huh? She didn’t even try to reach out while my mom had open the car door to give it to her. So rude and unprofessional. Please someone who’s an adult to be around these young people I can tell there’s no one older who supervises them!
I stopped at this Duncan yesterday afternoon to get a coffee. I went through the drive-through around 3:30 in the afternoon and ordered a hot coffee with cream and sugar and a shot of espresso. I pulled up to the drive-through window paid for my seven dollar coffee and was handed a coffee that had coffee spilt all over the lid. The girl added me the coffee looked as though she was sick. I took my coffee and left and quickly realized there was no cream, so I pulled back through the line explained that my coffee was wrong. The girl takes my coffee takes off the lid with her hands, and I just pulled away. Absolutely disgusting. You should look presentable when you’re in food service in encounters like yesterday reassure me that my $1200 espresso maker was well worth the investment as I will never and I repeat never step foot in another overpriced Unsanitarycoffee establishment again!!!!
This place has always attended me well everytime I have went. Their staff is amazing and always get the order done quickly and accurately. The only criticism I have is that they do not pick up any phone calls (despite having a phone number). Other than that, this place is a solid 5 stars! ⭐ ⭐ ⭐ ⭐ ⭐
First off how are u gonna put ICE CAPPUCCINO and give me a ice coffee second how you gonna put large and not even fill
Very nice, clean location. Can be a little hard to get in & out of here at busy times especially the morning. Great service from employee's. Drinks are made to order & are usually correct. I say usually correct, as their drive thru mic sometimes has issues. Not only do you have problems hearing them on occasion, they can't always hear correctly as I found out on my last visit thru there. Not only did they get the coffee & hot cocoa's mixed up, but also ordered a dozen glazed donuts got home and opened them to find I had a box of assorted ones. Not too happy about this, but luckily we liked most of what was in there & the kids friends liked the rest.
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