Dragon Palace

Welcome to Dragon Palace, a Chinese restaurant located at 1210 Main St, Richmond, RI 02898, USA. As a Chinese restaurant serving the Richmond area, Dragon Palace offers a variety of dishes that fall under the category of Chinese cuisine. They can be contacted at (401) 539-1112 or their mobile number, +1 401-539-1112, for inquiries or to place orders for takeout or to inquire about dine-in options.

Based on the limited customer feedback available online, there are significant negative concerns raised about the food quality and preparation at Dragon Palace. One customer shared a particularly unfavorable experience with the shrimp fried rice, describing it as the "second worst" they had ever had. The issues reported included the rice being "black" (possibly due to excessive soy sauce or burning), dry, and bland. Additionally, the shrimp were described as dry and overcooked. This customer expressed shock, as previous reviews had apparently indicated good food quality. Consequently, they stated they would not return, considering it a waste of money, and questioned the restaurant's ability to prepare even a basic dish like fried rice well.

Another customer also reported a negative experience with their order of crispy pork chops. Contrary to the expectation of crispiness, the pork chops were described as "weren't crispy at all" and, more concerningly, "weren't fully cooked." The customer also noted that the order appeared to be "thrown together" in two takeout containers, and the rice included was hard and lacked any vegetables. This reviewer expressed dissatisfaction at the expectation of returning to the restaurant (despite living 30 minutes away) to rectify the order. They concluded by stating they would not patronize the establishment again and advised others getting takeout to check their orders thoroughly.

The environment of Dragon Palace is not described in the provided reviews. As a local Chinese restaurant offering takeout and potentially dine-in services, it likely has a functional space for order taking, food preparation, and possibly a dining area. The availability of phone numbers suggests that phone orders for takeout are accepted. Local users interested in dining at the restaurant or understanding its ambiance would need to contact them directly or visit their location on Main Street in Richmond.

In terms of services, Dragon Palace appears to primarily offer takeout. The second reviewer specifically mentioned their experience with a takeout order. The first reviewer's comment about previous positive reviews suggests that the restaurant might have had a better reputation in the past. However, the recent feedback focuses on significant issues with food quality and preparation, including undercooked food, poorly prepared rice, and overcooked seafood. There is no mention of delivery services in the provided reviews, so it is reasonable to assume that customers need to pick up their orders.

The features of Dragon Palace, based on the limited negative reviews, do not highlight any positive aspects. The shrimp fried rice, a common and often expected to be well-prepared dish in Chinese restaurants, was significantly criticized. Similarly, the crispy pork chops, another standard menu item, failed to meet basic expectations of texture and proper cooking. The hard rice and lack of expected vegetables in the pork chop order further indicate potential issues with the restaurant's attention to detail and quality control in their food preparation.

Promotional information is not provided in the given reviews. It is unknown if Dragon Palace offers any specials, lunch deals, or other promotions to attract customers. Those interested in such offers would need to contact the restaurant directly.

The two available customer reviews for Dragon Palace are both strongly negative, raising serious concerns about the restaurant's current food quality and preparation standards. The issues reported include poorly cooked and unappetizing dishes, lack of attention to detail in orders, and potential food safety concerns (undercooked pork). These accounts should be a significant consideration for potential customers.

For local users in Richmond, particularly those residing near Main Street, Dragon Palace is a geographically accessible Chinese restaurant. However, the recent negative feedback regarding the quality of their shrimp fried rice and crispy pork chops, including concerns about the food being undercooked, should prompt extreme caution. Potential customers might want to consider alternative Chinese dining options in the area based on these reviews.

Given the serious nature of the reported issues, especially the undercooked pork chops, potential customers should prioritize their health and safety. If one still chooses to consider Dragon Palace, it would be essential to inquire directly about their food preparation methods and quality control measures. Reading more recent reviews from other platforms, if available, might also provide a broader perspective on the current state of the restaurant.

To obtain the most current information about their menu, hours of operation, and any potential services like dine-in or delivery, as well as to address the serious food quality and safety concerns raised, please contact Dragon Palace directly at (401) 539-1112 or +1 401-539-1112. However, based on the strong negative sentiment in the provided feedback, exploring other Chinese restaurant options in Richmond might be a more prudent choice for those seeking a satisfactory and safe dining experience.

In conclusion, the limited recent customer reviews for Dragon Palace in Richmond, RI, present significant negative feedback regarding the poor quality and preparation of their dishes, including issues with fried rice, crispy pork chops being not crispy and undercooked, and a lack of attention to order details. Local users should be aware of these serious concerns when considering this Chinese restaurant.