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Dragon House Asian Station - Chinese Restaurant in Franklin Lakes, NJ
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Dragon House Asian Station

53 reviews

Hours

Monday, Closed
Tuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, 1:00 PM - 9:00 PM

About Dragon House Asian Station

Dragon House Asian Station is a Chinese restaurant located at 754 D, Franklin Ave, Franklin Lakes, NJ 07417, USA. As a Chinese restaurant, Dragon House Asian Station offers a variety of Asian dishes for dine-in and takeout.

For inquiries or to place an order, you can contact Dragon House Asian Station at their phone number: (201) 891-8288 or mobile phone: +1 201-891-8288.

Based on recent customer reviews, there are significant concerns regarding the food quality and customer service at Dragon House Asian Station. One customer reported finding a bug in their food and, while they received a refund, they felt a face-to-face apology from the manager was warranted. They also noted a perceived change in cooks and described an unprofessional encounter with the manager who continued eating her dinner instead of addressing the issue directly.

Another customer expressed strong dissatisfaction with their order of Chicken Chow Mein, which they received as chicken in watery vegetables without noodles, contrary to their extensive past experience with this dish. They reported that the staff insisted that Chicken Chow Mein is not made with noodles and were unwilling to admit any error. The customer found the dish flavorless and the texture unpleasant. Additionally, they described the fried dumplings as flat and soggy, lacking crispiness.

Overall, recent feedback suggests potential issues with food quality, preparation, and customer service at Dragon House Asian Station. One reviewer explicitly stated that they do not recommend the place for anyone seeking quality. No information regarding the restaurant's environment or promotional offers was available in the provided data. Potential customers are advised to consider these recent reviews when making their dining decisions.

Dragon House Asian Station Location

754 D, Franklin Ave, Franklin Lakes, NJ 07417, USA

Customer Reviews

3.0
53 reviews
E
E
Dec 28, 2024

Bug in food. A refund still doesn’t make it ok. I think they changed cooks. A face to face apology from the manager would have been nice, but when I walked in she just looked at me and continued to eat her dinner in the corner. She made the nice girl that hands you the food give me the money.

J
Justin Time
Oct 31, 2023

Where do i start. Chow mein is one of my favorite dishes to order whenever i order American Asian food. I've ordered so many times in the last 30 years of my life that I lost count. This is what I ordered today. When it arrived, as you can see in the picture, it's just chicken in watery vegetables. Chicken chow mein is supposed to be made with noodles. I know this because every time I've ordered it, it came with that. A simple Google search will tell you this as well. However, instead of admitting to error, the woman insisted that there's no such thing as noodles in Chicken Chow Mein, and also told me that I can ask anyone how chicken chow mein is supposed to be made and they will tell me its not made with noodles. Im almost certain I'm not the first person to come across this issue. If (without noodles) is a variation , it's certainly not the norm here and they can at least state that on the menu. I attempted to eat this soaking wet slop. The chicken chow mein was practically flavorless. I would only eat this if no food was available to me. The fried dumplings were also very sad. They were flat, and not crispy at all. Kinda soggy. Still way better than the chicken. I don't recommend this place for anyone looking for quality.

D
Dan Han
Jul 18, 2024

I keep going back here to get their general tso lunch special but I keep getting the same result. Their chicken is very dry and chewy even through the thick sauce. Sauce was good and hot and sour soup is good. Can’t get past the chicken

J
Joe M
Apr 25, 2024

Great place for Chinese take out. The food is always tasty and they are quick with turn around times for pickup. There are so many options and they always accommodate special requests or combos. Dinning in can be a challenge with seating when it's busy. Place is well kept and clean.

L
Linda Z
Dec 31, 2022

I have been living in the area since 2017 and tonight was the first time we tried the restaurant. We loved the house special soup and the 2 dishes we had. The food was fresh, vegetables were not soggy, flavors were very tasty. We will definitely go back.

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