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Discover Dragon Gate in Long Island City, NY
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Dragon Gate

88 reviews

Dragon Gate Photos

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Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 10:30 AM - 10:30 PM
Saturday, 10:30 AM - 10:30 PM
Sunday, 12:00 AM - 10:00 PM

About Dragon Gate

Dragon Gate is a Chinese restaurant located at 1944 37th St, Long Island City, NY 11105, USA. You can contact them at (718) 278-0799 or their mobile number +1 718-278-0799.

Based on recent customer reviews, there are significant concerns regarding the food quality and service at Dragon Gate. One reviewer claimed that fried items like chicken wings and egg rolls are cooked by being placed in cold oil and then heated. This same reviewer also reported finding a supermarket label still attached to the pepper in a pepper steak with onions order, suggesting a lack of attention to detail in the kitchen.

Another customer shared a negative experience involving rude phone service, a missed request for hot sauce, and the discovery of raw chicken in their order. This reviewer expressed disgust and noted a decline in quality compared to a few years prior, stating that they have experienced issues with every recent order and will no longer be a customer.

Overall, the recent feedback suggests potential problems with food preparation, ingredient handling, and customer service at Dragon Gate. Customers considering ordering from this Chinese restaurant may want to take these recent experiences into account.

Dragon Gate Location

1944 37th St, Long Island City, NY 11105, USA

Customer Reviews

3.0
88 reviews
A
Andre Morgan
Jan 03, 2024

If you order chicken wings or egg rolls from them the cook toss them in cold oil and heat it up as their cooking. Once ordered a pepper steak with onions from them and they left the supermarket label on the pepper..... The previous owners were better.

C
Cristina Garcia
Nov 06, 2023

This place used to be so good. The person who answered the phone was so rude that it made me uncomfortable but I still ordered because it was convenient. I asked for hot sauce and he said yeah sure rushing me off the phone. Still didn't put any. Then as I started to eat my chicken I realized the inside was raw. I'm super disgusted. It wasn't like this a few years ago. Now everytime I order something is wrong. I wont be ordering from here ever again.

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Infamous Biggz
Dec 20, 2024

For some reason this place doesn't offer door to door delivery or doesn't want to.. driver called and said he was outside i replied great bring it up he said "NO come outside my car my car" . They got away with it once with my pregnant Fiancé and made her come downstairs from the 2nd floor ( I wasn't home). Now they tried me with that same bs..I called the restaurant and told them to cancel the order... never again will let get my business. Shop another Chinese restaurant instead of this one!

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Param Sadagopan
Nov 20, 2024

I ordered vegetable fried rice, lo mein, Kung pau chicken, gen tso chicken, vegetable dumpling and chicken corn soup two days back. The lady who picked up my order seemed to be not courteous. Both the chicken dishes were okay but not great and the quantity was less. The fried rice and veg dumplings were not tasty. Lo mein was okay. The ambience seemed to be okay and the food preparation was quick and neat. Am Not inclined to recommend this restaurant to friends.

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T J
Dec 12, 2018

Very rude. I don’t like them, at all. Pork fried rice literally had no pork or very little pieces & just a ton of rice. I called to order my food at 7:43pm, because I was one block away & I got there at 7:48pm & my food was ready. They’re gross & they cook too fast. Also, they leave the hair on the chicken wing. DO NOT support!!

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