Dragon Express Chinese Restaurant

Dragon Express Chinese Restaurant, located at 1525 Old Trolley Rd suite c in Summerville, South Carolina, stands out as a highly regarded establishment within the Chinese Restaurant platform category. Based on enthusiastic customer reviews, Dragon Express offers not only delicious Chinese cuisine but also exceptional and personalized customer service, making it a preferred choice for many local residents.

One reviewer declares Dragon Express as their "absolute favorite Chinese food restaurant of ALL time!" This strong endorsement speaks volumes about the quality and consistency that this restaurant provides. Despite not being a frequent visitor (eating there two or three times a year), this customer highlights a remarkable aspect of their service: the staff, particularly someone named Amy, remembers them and greets them by name upon arrival. This level of personal recognition creates a welcoming and familiar atmosphere, setting Dragon Express apart from typical takeout establishments.

The same reviewer consistently orders the Bourbon Chicken Combo, noting that their order is always "freshly prepared every single time." This emphasis on freshness indicates a commitment to quality ingredients and cooking practices. The fact that this customer chooses to drive past two other Chinese restaurants in their neighborhood to reach Dragon Express on Old Trolley Road further underscores the superior experience they have come to expect and appreciate. Their high recommendation encourages others to try Dragon Express and experience it for themselves.

Another customer echoes the sentiment of exceptional service, describing both the food and the customer service as "phenomenal." Their go-to order includes chicken wings and cheese wontons, suggesting that these are popular and well-executed items on the menu. This reviewer also shared an instance where they had an issue with a previous order. The way Dragon Express handled the situation left a lasting positive impression: they corrected the issue without any problems on the customer's next order and even offered to deliver the item during a snowstorm. This willingness to go above and beyond to ensure customer satisfaction highlights a strong commitment to service excellence and customer care, even in challenging circumstances. The reviewer concludes by identifying Dragon Express as "definitely one of the best take out places around town!"

As a Chinese restaurant in Summerville, SC, Dragon Express likely offers a diverse menu featuring a variety of popular Chinese-American dishes in addition to the mentioned Bourbon Chicken Combo, chicken wings, and cheese wontons. Bourbon chicken is known for its tender, often slightly sweet and savory glazed chicken. Chicken wings are a common and versatile dish, prepared in various styles and flavors. Cheese wontons, also known as crab rangoon at some establishments (though not explicitly stated here to contain crab), are typically crispy fried wontons filled with a creamy cheese mixture.

Based on the positive feedback, other potential menu items at Dragon Express could include different types of fried rice (such as chicken, pork, shrimp, or vegetable), various noodle dishes (like lo mein and chow mein), and a selection of classic entrees featuring different meats and seafood prepared with a range of sauces and vegetables. Appetizers like spring rolls and egg rolls, as well as soups, are also commonly offered by Chinese restaurants. The emphasis on freshly prepared food suggests that Dragon Express takes pride in the quality of their dishes across the menu.

While the reviews primarily focus on the takeout experience, the welcoming and personalized service described by one customer implies that the environment for those picking up orders is likely friendly and efficient. The fact that a staff member remembers a customer who visits only a few times a year suggests a personal touch that is often appreciated. However, there is no specific information available regarding dine-in facilities at Dragon Express. It is possible that they primarily operate as a takeout restaurant, focusing on efficient and high-quality food preparation for customers to enjoy off-premises.

The standout features of Dragon Express, as highlighted by the customer reviews, are the delicious and freshly prepared food, particularly the Bourbon Chicken Combo, chicken wings, and cheese wontons, and the exceptional, personalized customer service. The willingness to rectify order issues promptly and even offer delivery during adverse weather conditions demonstrates a strong commitment to customer satisfaction that goes beyond simply providing good food.

Currently, there is no specific promotional information mentioned in the provided reviews. To learn about any special offers, discounts, or new menu items at Dragon Express Chinese Restaurant, local users in Summerville, SC, are encouraged to contact them directly at (843) 851-3092 or +1 843-851-3092. Visiting their location at 1525 Old Trolley Rd suite c, Summerville, SC 29485, USA, would also allow customers to view their menu and inquire about any current promotions while placing their order.

For local residents in Summerville, SC, Dragon Express Chinese Restaurant presents itself as a top-tier option for Chinese takeout. The consistent praise for their food quality and the remarkable accounts of personalized and accommodating customer service make it a standout choice. Whether you are craving their highly recommended Bourbon Chicken Combo, their flavorful chicken wings, or their delightful cheese wontons, Dragon Express appears to be a reliable and enjoyable culinary destination. The dedication to preparing fresh food and the exceptional care shown to customers suggest that Dragon Express is more than just a takeout place; it is a local favorite that values its patrons.

In conclusion, Dragon Express Chinese Restaurant in Summerville, SC, offers a winning combination of delicious, freshly prepared Chinese cuisine and phenomenal, personalized customer service. The positive testimonials highlight their commitment to quality in both their food and their interactions with customers. For those seeking a reliable and enjoyable Chinese takeout experience in the area, Dragon Express comes highly recommended.