Dragon Chinese Restaurant

Welcome to Dragon Chinese Restaurant, a local Chinese eatery situated at 827 W Constance Rd, Suffolk, VA 23434, USA. As a Chinese restaurant serving the Suffolk community, Dragon Chinese Restaurant offers a variety of Chinese dishes, primarily catering to takeout orders. Customers can contact the restaurant at (757) 925-1818 or via mobile at +1 757-925-1818 to place orders or make inquiries.

Based on recent customer feedback, experiences at Dragon Chinese Restaurant appear to be somewhat mixed, with positive remarks regarding food quality and speed of service contrasted by a significant negative experience concerning customer service and food freshness. One customer shared a largely positive review, highlighting several aspects of their order. They noted that the food was "pretty good" and the service was "fast," with everything cooked hot. A particular point of praise was the shrimp fried rice, which reportedly contained an exceptionally generous amount of shrimp, distributed throughout the dish. This customer also found the General Tso's chicken, lumpia, and fried wings to be good, concluding with "No complaints at all." This positive review suggests that Dragon Chinese Restaurant is capable of providing tasty food and efficient service.

However, another customer reported a very negative experience, stating that they would give zero stars if possible. This review focused on an interaction during the ordering process and the subsequent quality of the food received. According to this customer, when they asked for "fresh chicken," the gentleman taking the order became argumentative, asserting that their chicken was always fresh and questioning the customer's inquiry. Despite this assurance, the customer claimed to have received "old chicken." This negative experience raises serious concerns about the restaurant's handling of customer requests regarding food freshness and the actual quality of the ingredients served.

Considering these contrasting reviews, it is important for local users to be aware of the range of experiences reported by other customers. While some have found the food to be good, the service fast, and the portions generous (as with the shrimp fried rice), others have encountered issues with food freshness and experienced negative interactions with staff during the ordering process.

As a Chinese restaurant in Suffolk, VA, Dragon Chinese Restaurant likely offers a menu featuring a variety of popular Chinese-American dishes. Based on the positive review, their offerings include items such as shrimp fried rice, General Tso's chicken, lumpia (a type of spring roll), and fried wings. These are common staples in many Chinese takeout restaurants, suggesting a familiar and potentially broad menu.

The fast service mentioned in one review could be a significant advantage for customers looking for a quick meal. The positive comment about the food being cooked hot also indicates attention to proper food preparation and serving temperatures, which are important for both taste and food safety.

However, the serious allegation of receiving "old chicken" and the negative interaction with the staff member regarding this request are significant drawbacks. Transparency and a willingness to address customer concerns about food quality are crucial for building and maintaining trust. An argumentative response to a simple request for fresh food is unprofessional and can severely damage customer relations.

For local users considering Dragon Chinese Restaurant, it may be prudent to weigh the available feedback carefully. The positive review highlights the potential for good food and fast service, with generous portions of certain ingredients. However, the negative review raises red flags about food freshness and customer service. Individuals who prioritize these aspects may want to exercise caution or seek clarification when placing their orders.

Given the limited information about the restaurant's environment, it is not possible to provide a detailed description. The reviews focus primarily on the food and service aspects. Similarly, no promotional information was included in the provided feedback. Local users interested in knowing more about the dining environment (if any), menu specifics, or any special offers should contact Dragon Chinese Restaurant directly.

In conclusion, Dragon Chinese Restaurant in Suffolk, VA, offers a range of Chinese dishes with a focus on takeout. While some customers have reported positive experiences with the food quality, speed of service, and generous portions, there is also a significant concern raised about the freshness of the food and the professionalism of the staff during customer interactions. Local users should consider these contrasting viewpoints when deciding whether to patronize Dragon Chinese Restaurant.