Dragon China

Welcome to Dragon China, a Chinese restaurant situated at 8 E State St in Trenton, Ohio (zip code 45067). As a part of the Chinese Restaurant category, Dragon China aims to provide the local community with a variety of Chinese culinary options. Based on the available customer reviews, there appears to be a significant divergence in experiences, with one reviewer highly praising the establishment while another recounts a severely negative encounter.

One enthusiastic customer proclaimed Dragon China as "the best Chinese restaurant in the tri-state area," offering a strong endorsement of their food quality, which they found to be "excellent 100% of the time." This reviewer also commended the "very friendly service" and consistently expressed being impressed by the speed and deliciousness of the food. They noted that while Dragon China's business is primarily focused on takeout, they do have a dining area capable of seating approximately 30 people, indicating that dine-in service is also an option for local patrons.

In stark contrast, another customer shared an extremely negative experience with an order placed through DoorDash. This reviewer ordered General Tso's chicken and white rice. They were highly dissatisfied with the chicken, describing it as a "plate full of crumbs, hard, chewy, black," and tasting old, as if it were leftovers. They found the plain white rice to be significantly better than the chicken, highlighting the poor quality of the main dish. This customer also expressed concern about the appearance of the chicken, noting that chicken meat should be white, not dark like beef. Upon contacting the restaurant to report the issue and stating that the food was inedible, they recounted a dismissive response from a staff member who allegedly said, "well sir that’s how the locals like it." Despite tipping the delivery driver generously, this customer was unable to obtain a full refund for their $27.43 order, having eaten nothing. They expressed extreme frustration and vowed never to order from Dragon China again, providing a strong negative recommendation and indicating their intention to upload a picture as evidence of the poor food quality.

Based on the conflicting reviews, the environment of Dragon China appears to be primarily geared towards takeout, although a dining area with seating for around 30 people is available. The positive reviewer mentioned a "friendly atmosphere inside," suggesting a welcoming environment for customers picking up orders or dining in. However, the negative review provides no insight into the physical environment as their experience was solely through delivery.

Regarding services, Dragon China offers both takeout and dine-in options. They also utilize third-party delivery services like DoorDash. The positive reviewer highlighted the fast service for takeout orders. However, the negative experience with a delivery order raises concerns about the quality control and consistency of food prepared for delivery versus perhaps takeout or dine-in. The dismissive response to the complaint about the poor food quality also indicates a potential issue with their customer service when problems arise.

In terms of features, the positive reviewer emphasized the consistently excellent and delicious food, as well as the fast and friendly service. These would typically be considered significant positive features. However, the negative reviewer's experience paints a drastically different picture, highlighting severely poor quality General Tso's chicken that was inedible. This inconsistency in food quality is a major concern. The availability of a dining area for around 30 people is a feature for local customers who prefer to eat at the restaurant. The primary focus seems to be on takeout, given the positive reviewer's comment about it being their main business.

Currently, there is no information available regarding specific promotional offers, discounts, or special menu items at Dragon China based on the provided customer reviews. The feedback focuses on the general food quality and service experiences rather than any marketing or promotional activities. To inquire about any potential specials or discounts, local users would need to contact the restaurant directly using the provided phone number or check for any visible signage at the establishment.

In conclusion, Dragon China in Trenton, OH, presents a highly polarized picture based on the two available customer reviews. While one long-term customer praises the consistently excellent food, fast service, and friendly atmosphere, another recent customer had a severely negative experience with a delivery order, describing the General Tso's chicken as inedible and citing a dismissive response from the restaurant regarding the poor quality. The restaurant primarily focuses on takeout but also offers dine-in for around 30 people. The fast service for takeout is noted as a positive. However, the significant discrepancy in food quality, particularly for delivery, and the reported poor handling of a customer complaint are major concerns that potential local users should consider. It might be prudent to exercise caution, especially when placing delivery orders, and perhaps consider trying a small takeout order first to assess the current food quality based on individual experiences. For information on any current promotions, direct contact with the restaurant is recommended.