Dr. King Chop Suey

Dr. King Chop Suey is a Chinese restaurant located at 5435 Dr Martin Luther King Dr in St. Louis, Missouri. As a local establishment within the Chinese restaurant category, Dr. King Chop Suey offers options for both dining in and taking food to go. For those in the St. Louis area seeking Chinese cuisine, this restaurant can be contacted at (314) 361-7500 or +1 314-361-7500 for inquiries or to place orders.

Information regarding the specific environment and ambiance of Dr. King Chop Suey is not detailed in the provided reviews. Therefore, this introduction will primarily focus on the services offered and the features as described by recent customer experiences shared online, aiming to provide an objective perspective for potential local users.

Dr. King Chop Suey provides services including both dine-in and takeout. One customer mentioned placing a large online order, indicating that online ordering is also an available service. This suggests that customers have multiple avenues for accessing the food offered by the restaurant. However, this same customer also encountered issues with the online ordering system, specifically the lack of an option to remove ingredients from dishes. They reported calling the restaurant twice to request the removal of beansprouts from their order but were told a manager would need to return their call, which allegedly did not happen.

The feature of customization, or the lack thereof in the online ordering system, appears to be a point of concern. The inability to remove specific ingredients through the online platform led to dissatisfaction for at least one customer. This is a factor that potential users with dietary restrictions or preferences may want to consider when placing an order.

Another significant aspect highlighted in the reviews is the packaging of takeout orders. One customer described their order, which included items with "juice," arriving with open and leaking small containers due to heavier items being placed on top. This resulted in the liquids spilling into the bag, negatively impacting the overall quality and presentation of the food upon arrival. This suggests a potential issue with the restaurant's packaging methods for takeout orders.

Promotional information, specifically regarding free sodas for large orders, was also a point of contention for one customer. They mentioned signs in the restaurant stating that a free soda is provided for every $18 spent. However, despite spending $100 on an online order, they were reportedly told they were not eligible for any free sodas because their order was placed online. This discrepancy between in-store promotions and online order policies could be a point of confusion for customers and may affect their perception of value.

Customer service experiences at Dr. King Chop Suey, as reflected in the provided reviews, appear to be inconsistent. One customer who returned to the restaurant to address the issues with their order reported being told that there was nothing that could be done and that it was not the staff's fault, with the explanation being "we just bag it." This interaction suggests a lack of willingness or ability to resolve order-related problems to the customer's satisfaction. In contrast, a different reviewer mentioned that the person who took their call-in order at the counter was nice, indicating that some staff interactions can be positive.

The location of the restaurant was also mentioned by one reviewer, who noted that it is "not in a good part of town." This observation about the surrounding neighborhood might be a factor that some local users consider when deciding whether to visit the restaurant in person, especially during certain times of day. The same reviewer also noted the presence of an ATM inside the establishment and being asked about Cash App or similar payment methods upon entering.

This reviewer also shared their experience with a specific menu item, the dragon wings. They noted that an order contained four red-colored wings that tasted "okay" and mentioned that the menu listed other types of wings that might be worth trying. This provides some insight into the food quality of at least one dish, with a neutral assessment given.

Finally, the same reviewer recounted being asked for spare change by another person upon leaving the restaurant and noted that the first person they encountered asked everyone entering about Cash App or similar applications. These observations provide additional context about the environment and interactions that customers might experience at this location.

In conclusion, Dr. King Chop Suey is a Chinese restaurant in St. Louis, MO, offering dine-in and takeout services, including online ordering. However, recent customer reviews highlight potential issues with the online ordering system's lack of customization options, concerns about the packaging of takeout orders leading to leaks, discrepancies regarding in-store promotions for online orders, and reports of unhelpful customer service when addressing order problems. One reviewer also commented on the restaurant's location and some unusual interactions observed on the premises. While one food item, the dragon wings, received a neutral rating, the overall feedback suggests that potential customers may want to consider these experiences when deciding whether to patronize Dr. King Chop Suey. It is recommended that local users weigh these factors based on their own priorities and preferences when choosing a Chinese restaurant in the St. Louis area.