Double Dragon

Double Dragon is a Chinese restaurant located at 6832 Bardstown Rd, Louisville, KY 40291, USA. As a local establishment within the Chinese Restaurant category, Double Dragon aims to provide fast and convenient Chinese food, primarily for takeout, to the Louisville community. They can be contacted at (502) 231-3973 or via their mobile number +1 502-231-3973 for placing orders or inquiries.

Based on recent customer feedback, the experience at Double Dragon appears to be somewhat mixed, with positive remarks about the food quality and service for takeout, but a notable issue with order accuracy for at least one specific dish. One customer expressed significant frustration with their honey chicken order, stating that it was never sauced on three separate occasions, despite it being a key component of the dish. This recurring error led to wasted money and suggests a potential inconsistency in the preparation or checking of takeout orders for this particular item.

Conversely, another customer had a surprisingly positive experience, which contradicted their initial hesitation based on other reviews they had read. This reviewer has visited Double Dragon twice for carry-out and found the food to be consistently "great" every time. They described the food as "hot" and "fresh," indicating a satisfactory level of quality and preparation. Furthermore, they praised the staff as "so nice," highlighting a positive aspect of the service, at least for takeout customers. This reviewer characterized Double Dragon as "fast Chinese food" that they "do really well," suggesting efficiency and competence in their operations. They also noted that the packaging for takeout orders is "really well" done, providing reassurance against spills during transport.

Considering these two reviews, Double Dragon seems to offer fast and generally well-received Chinese takeout, with friendly staff and good packaging. The food is described as hot and fresh, which are important factors for takeout quality. However, there is a clear issue with the consistency of preparing the honey chicken with sauce, which has led to significant dissatisfaction for at least one customer. This suggests a need for better attention to detail when fulfilling orders, particularly for specific menu items.

The positive reviewer's comments about their carry-out experiences imply that Double Dragon is primarily geared towards takeout service. There is no information in the provided reviews about the dine-in environment of the restaurant. Therefore, local users interested in dining at the establishment would need to seek information from other sources or observe the location themselves to understand the ambiance and setup for dine-in, if available at all.

The services offered by Double Dragon, based on the reviews, primarily focus on efficient takeout. The staff is described as "nice," indicating a positive service interaction during order pickup. The careful packaging of food for carry-out is another service aspect that customers seem to appreciate. However, the repeated failure to properly prepare the honey chicken for one customer highlights a lapse in service accuracy.

Features of Double Dragon appear to include its speed and efficiency in preparing Chinese takeout, as well as the generally good quality (hot and fresh) of the food. The friendly staff also seems to be a positive feature for customers picking up orders. However, the inconsistency in saucing the honey chicken is a significant negative feature that needs to be addressed.

No promotional information is mentioned in either of the provided reviews. It is unknown if Double Dragon offers any specials, discounts for takeout orders, or other promotions to attract customers. Local users interested in any potential promotions should contact the restaurant directly at (502) 231-3973 or +1 502-231-3973 to inquire about current offers or specials on their menu.

In conclusion, Double Dragon on Bardstown Rd in Louisville, KY, seems to be a popular choice for fast Chinese takeout, with customers generally praising the hot and fresh food and the friendly staff. The restaurant also appears to take care in packaging orders for carry-out. However, a recurring issue with the honey chicken not being sauced indicates a problem with order accuracy for at least one menu item. Local users looking for quick Chinese takeout in the area may find Double Dragon to be a good option, but those specifically ordering honey chicken might want to double-check their order before leaving the premises to ensure it is prepared correctly.