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Dera Restaurant - Caution Advised Based on Customer Reviews
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Rockland County
  5. Spring Valley
  6. Chinese Restaurant in East Central Avenue
  7. Dera Restaurant

Dera Restaurant

379 reviews

Hours

Monday, 10:00 AM - 10:00 PM
Tuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 10:00 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 10:00 AM - 10:00 PM

About Dera Restaurant

Dera Restaurant is located at 180 E Central Ave, Spring Valley, NY 10977, USA. They can be contacted at phone number (845) 352-0770 or mobile phone +1 845-352-0770.

Based on recent customer reviews, there are serious concerns regarding the food quality and safety at Dera Restaurant. Multiple reviewers have reported issues with food freshness, with one customer stating they were served two-day-old Nihari. Another reviewer claimed to have experienced food poisoning multiple times after eating at the restaurant, particularly from the buffet, alleging the use of old rather than fresh food. On one occasion, they described the chicken tikka as dry, hard, and clearly old, leading to illness.

Customers have also expressed concerns about the management's lack of honesty and transparency regarding the condition of the food. One reviewer mentioned that the restaurant did not inform them about the age of the dish they ordered. Furthermore, there is a report of a lack of response from the restaurant to complaints about food quality and potential food poisoning.

Given these reviews, potential diners are strongly advised to exercise caution if considering eating at Dera Restaurant. The reported issues raise significant concerns about food safety standards and the restaurant's practices regarding the freshness of their ingredients. There is no information available about the restaurant's environment or services beyond the negative experiences shared. No promotional information is mentioned in the reviews.

For local users in US seeking Chinese cuisine, it is highly recommended to choose establishments with positive and reliable reviews that prioritize food safety and customer satisfaction. The issues reported at Dera Restaurant, located in the United States, serve as a reminder of the importance of food quality and transparent practices in the restaurant industry.

Dera Restaurant Location

180 E Central Ave, Spring Valley, NY 10977, USA

Customer Reviews

3.0
379 reviews
N
Nouman Razzaq
Jan 01, 2025

I visited this restaurant with my family, and unfortunately, it was a terrible experience. The food was not fresh, and the management lacked honesty. I ordered Nihari, and it turned out to be two days old! The least they could do is inform their customers about the food's condition beforehand. To make matters worse, my father experienced nausea afterward, which raises serious concerns about their food safety standards. I strongly recommend being cautious if you plan to dine here. Freshness and transparency should be priorities for any restaurant, and sadly, this one fails on both counts.

J
Jared Greenspan
Dec 27, 2024

Too many times I’ve gotten food poisoning here. This sometimes happens on the days they use old food rather than fresh food in the Buffett. Today it was the chicken tikka which was dry, hard, and clearly old. I feel absolutely awful now. I sent the restaurant an email about it but they haven’t replied which is why I’m posting here. They clearly won’t change things so I figured I should warn others. If you eat at Dera make sure to ask if an item is fresh or old. I will be doing that going forward

p
pammy Yucht
Dec 27, 2024

This place has gone so downhill. Used to be amazing. Now the food is gross, dry, over salted, tastes days old. And they increased the price from $12 to $15 for the buffet. Worse food, more expensive. Ridiculous

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Nitol Hafeez
Dec 08, 2024

Horrible service. Went in with my family today and they were not ready to serve at 11am so we sat and waited and by 11:40 they are still not ready to serve breakfast/brunch or anything. My kids were so tired of waiting, as was I. The men smell of armpit and should definitely shower with some soap. I lost my appetite and completely will put bad received for this place everywhere I can.

A
Azeem Rehman
Jul 25, 2024

The buffet price of $11.99 is reasonable but the variety and taste is not there. Basi old smelly food looks like it has been sitting there since yesterday. Goat qorma had more bones than boti. No air conditioning whatsoever. Felt like wasted $25 and punished ourselves sitting in an oven.

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