Find My Perfect Chinese Restaurant Near Me

Culver’s - Burgers, Custard & More in South Elgin, IL
  1. Chinese Food
  2. Chinese Restaurant
  3. Illinois
  4. Kane County
  5. South Elgin
  6. Chinese Restaurant in South Randall Road
  7. Culver’s

Culver’s

1036 reviews

Culver’s Photos

Culver’s 1Culver’s 2Culver’s 3Culver’s 4Culver’s 5Culver’s 6Culver’s 7Culver’s 8Culver’s 9

Hours

Monday, 10:00 AM - 10:00 PM
Tuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 10:00 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 10:00 AM - 10:00 PM

About Culver’s

Culver’s is a restaurant located at 280 S Randall Rd, South Elgin, IL 60177, USA. They can be contacted at (847) 697-8980 or +1 847-697-8980.

Based on recent customer feedback, experiences at this Culver’s location appear to be mixed. One reviewer praised Culver's in general for having excellent food and customer service, also highlighting their inclusive employment practices by employing individuals with special needs.

However, another recent experience described significant issues with drive-thru service. This customer reported being interrupted while ordering, receiving an incomplete order, and being asked to provide their credit card again due to an initial undercharge. They also mentioned rude interactions with multiple staff members and were incorrectly directed to rejoin the drive-thru to receive a missing item. This negative experience led the reviewer, a former Culver's employee, to express disappointment in the current service standards.

Culver’s is generally known for its menu featuring burgers, frozen custard, and other fast-food items. While some customers have had positive experiences with the food and service, recent feedback suggests that there may be inconsistencies in service quality at this particular South Elgin location. Local users may want to consider these recent reviews when deciding to visit Culver’s.

Culver’s Location

280 S Randall Rd, South Elgin, IL 60177, USA

Customer Reviews

4.0
1036 reviews
M
M Mitchell
Apr 05, 2025

Culver's has some of the best food and customer service around! We also like how they employ special needs individuals. Thank you for supporting this often neglected community!

L
Lindsay U
Apr 06, 2025

We go here often and have never had a bad experience, but tonight was a different story. My husband went through the drive thru and ordered, but was continually cut off and told to "hold on a second". After he ordered, he pulled up, and received less than half of what we ordered. After they brought out another part of the order, he had to give his credit card again because the drive thru taker didn't charge him for all the food. Every person he interacted with was incredibly rude. Another teenager brought another part of our order (which still wasn't complete) and he asked where the other fry order was. He was told he'd have to go back through the drive thru. I worked the drive-thru for Culver's when I was a teenager (20 years ago) Any of this behavior would have gotten me fired on the spot. I'm sad they've gone this badly downhill.

J
Jeff Kararo
Apr 02, 2025

Slow day with very little traffic but still waited 20 minutes for food. Others in drive thru got their orders before receiving ours in lobby. When we got our food, order was wrong (missing double butterburger) but we had already left to get to our destination. Too many people standing around and just conversing about how one got a paper cut (went on for 5 minutes). Probably not ordering from there again.

P
Patricia Johnson
Jan 29, 2025

Went threw drive threw order was short oinion rings shrimp dinner had very little fries but they could send some young girls to the car to solicit for a softball team to deliver my order to vehicle very disappointed!!!

D
Donna Havemann
Mar 29, 2025

Friday Fish fry night. The fish here is soooo greasy. Done coming to this one. I realize they are trying to feed a lot of people as it is a very busy night. Different Culver’s? the one in Elgin is better fish fry. Not as greasy. Why?

MORE