Chung Wah Restaurant

Linda is amazing ! Great food great service . Treats everyone like family ! Love this place !

Food was decent but what bothered me was I was told one price on the phone got there to pick my order up and the lady gave me a different price and I had to correct her. Also wish the waiting area was more customer friendly and clean

Visited this place for the first time last week not sure of their business hours. Since they were about to close my chicken wasn't fully cooked and it was still rubbery. I will not be visiting this place again.

I am writing this review due to poor customer service toward a long time customer. We have lived in this area for 2 decades and have bought many meals from this restaurant over the years. On this particular afternoon, my son ordered food items “over the phone” and I stress “over the phone”. He paid $28 for the order, but a hour and half later…he still had no food. He called to advise and to see what was taking so long. They told him he gave the wrong address & they couldn’t do anything about it. How crazy is that??? This is an area Chinese food restaurant we’ve ordered from time and time again. No one gives their wrong home address. I figured Id call after my son to just ask them to make the order again and Id pick it up. I called and asked to speak with a manager and the young guy stated no manager was in…so I stated the issue to him..he confirmed the order and the phone number and said the address was wrong. I stated how could that be with a phone order. After we talk for a few mins…He puts me on the phone with another young girl and she stated she was the manager. Well that was odd because the young man just told me no manager was in. I then have to re-state the issue to the 2nd party who puts me on hold, but somehow another girl picks up the phone in error and ask for my order. She mistakenly picked up phone. I have to tell the story again…We go back and forth…still no resolution…I then ask her how hard is it to just make the order since you have the money. She restates it was the wrong address & then hangs up on me….yes….she hung up right in my ear. We never got any food, a refund or an apology…. just an explanation. Telling a customer they provided the wrong home address is crazy on an over the phone order. I will never patronize this restaurant because they hung up on me and they didn’t try to rectify the issue or take care of a long time customer. Too many of these community restaurants don’t care about customer service…They only come into the area to collect money. This is the 3rd area restaurant that will not get my business/money because of the lack of customer service. They take customers for granted. **** If a customer has an issue with service or the food….FIX IT!!! Especially after they’ve paid. Don’t tell me you can’t do….preserve the customer. Never leave a customer, especially a long time customer in the community you serve, without a resolution to an issue. I will never patronize this place again or recommend them to anyone…They could care less.

The Orange Chicken 🐓 and vegetable 🥗 fried rice 🍚 was 5 ⭐️ the chicken was freshly cooked and the rice was packed with veggies and the delivery time was sooner then expected… this is a restaurant I would definitely order from again…