Chopstick Inn

For our users in Singapore seeking information about Chinese restaurants, we are providing an overview of Chopstick Inn, located at 13836 Sibley Rd, Riverview, MI 48193, USA. Please be aware that this restaurant is situated in the United States, and the following information is derived from recent online reviews by customers in that area.

Based on the available reviews, there is no description of the dine-in environment at Chopstick Inn as the experiences shared are related to carry-out orders. Therefore, we cannot provide information regarding its ambiance or setting.

The primary service discussed in the reviews is their carry-out option. However, the feedback regarding the service is overwhelmingly negative. One customer reported a significant issue with their order, receiving chow mein that was described as "slimy and clear," made with lo mein noodles instead of the expected type, and "loaded with bean sprouts" despite specifically requesting none. This customer's attempt to have the order remade was met with refusal, with the restaurant claiming the order was placed incorrectly, leading to extreme dissatisfaction.

Another customer shared a similarly negative experience involving an online order error. They received the wrong dish and, upon contacting the restaurant, were told that the incorrect item was what they had ordered. Instead of rectifying their mistake, the restaurant insisted the customer pay again for the originally intended order. This resulted in the customer expressing their intention not to return due to the "worst customer service" experienced for an error made by the staff.

Regarding the features and food quality, one reviewer found their chicken fried rice to be "perfect." However, this positive aspect was overshadowed by the severely negative experience with the chow mein. The description of the chow mein as "gross" and resembling "baby puke" due to its slimy texture and excessive bean sprouts raises significant concerns about food quality and preparation. The second reviewer did not comment on the quality of the sweet and sour chicken they received but was understandably upset about the incorrect hot beef and onions order and the subsequent handling of the error.

Currently, there is no promotional information available in the provided reviews. The focus of the recent feedback is entirely on negative experiences with order accuracy and customer service. For users in the Riverview, MI area, it would be prudent to consider these recent and serious complaints before placing an order at Chopstick Inn. For our Singaporean users, this case illustrates the critical importance of order accuracy and responsive customer service in the restaurant industry.

The phone number for Chopstick Inn in Riverview, MI, USA, is (734) 282-6011 or +1 734-282-6011. Individuals in that area might want to exercise caution and perhaps call in their orders to ensure accuracy, based on the experiences shared in the reviews.