Chong Sar

Chong Sar is a Chinese restaurant located at 277 NY-25A in Rocky Point, New York, offering meal delivery services to the local community. For inquiries or to place an order, you can contact them at (631) 821-1717 or via mobile phone at +1 631-821-1717. The restaurant is situated in Rocky Point, NY 11778, USA.

Customer reviews for Chong Sar indicate significant concerns regarding the quality of their food and service. One reviewer gave the restaurant a 1-star rating due to disappointment with their chow mein and fried rice order. Specific issues mentioned include a lack of meat in the dishes, an excessive amount of oil at the bottom of the chow mein, and a general lack of good flavor.

Another long-term customer reported a disturbing experience where their combo meal contained a piece of steel wool in the broccoli. Upon calling the restaurant, they were directed to a third-party service, which then connected them with a manager. The manager requested that the food be returned for replacement, despite the customer being told that the chef double-checks the food. The customer expressed unwillingness to return to the restaurant and reported not being offered a refund for the contaminated meal.

Based on these reviews, there appear to be serious issues with food quality and safety at Chong Sar. Customers have reported poorly prepared dishes and, in one instance, the presence of a foreign object in the food. Additionally, the handling of complaints and the lack of a refund offer in the case of the contaminated food are concerning aspects of their customer service.

Local users considering ordering from Chong Sar for meal delivery should be aware of these negative experiences highlighted in recent customer feedback. It is advisable to exercise caution based on the reported issues with food quality and customer service.

For more information about their menu and delivery options, you can contact Chong Sar directly using the provided phone numbers. However, given the recent negative feedback, it would be prudent to inquire about their quality control measures and customer service policies.