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Considering Chinese Kitchen in Hartford: Recent Customer Experiences
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Chinese Kitchen

331 reviews

Chinese Kitchen Photos

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Hours

Monday, 11:00 AM - 10:30 PM
Tuesday, Closed
Wednesday, 11:00 AM - 10:30 PM
Thursday, 11:00 AM - 10:30 PM
Friday, 11:00 AM - 11:30 PM
Saturday, 11:00 AM - 10:30 PM
Sunday, 12:00 AM - 10:30 PM

About Chinese Kitchen

Chinese Kitchen is a meal delivery service located at 162 Washington St, Hartford, CT 06106, USA. They can be contacted at (860) 278-6460 or +1 860-278-6460. While categorized as a Chinese restaurant, recent customer reviews indicate significant issues with their service and food quality.

One customer reported a severe issue with their order, specifying "NO VEGETABLES" due to a mushroom allergy in both their rice and chicken dishes. Despite these clear instructions, the order contained vegetables, including mushrooms, which ruined their dinner. Attempts to contact the restaurant by phone at 10:20 PM were unsuccessful as no one answered.

Another highly critical review described the establishment as a "waist of time" and advised against visiting. This customer alleged that the premises were unclean and reported observing a staff member handling money and then raw fish without washing hands. Furthermore, the boneless spare ribs were described as the "worst ever" with a burnt taste, and the pork in the pot stickers was claimed to be raw. The shrimp in the "extra shrimp" fried rice was also reported to be uncleaned. This customer stated they would never order again and deemed their $20 spent as wasted.

Based on these recent customer experiences, there are significant concerns regarding order accuracy, food safety, cleanliness, and overall food quality at Chinese Kitchen. Local users should be aware of these reported issues when considering ordering from this establishment.

Chinese Kitchen Location

162 Washington St, Hartford, CT 06106, USA

Customer Reviews

3.0
331 reviews
S
Shaneesha Lewis
Jan 07, 2025

This is the second time I ordered from here only because I believe in second chances. When I ordered, I specified NO VEGETABLES in my rice and NO VEGETABLES in my chicken….clearly somewhere along the line someone thought I needed these veggies which btw I’m allergic to Mushrooms. So someone’s mistake (or if they did it on purpose) just ruined my dinner. Then I called at 10:20 and no one answers smh.

M
Mike Jones
Mar 03, 2024

This place is a waist of time don’t come here!! Place is not clean.i just seen a lady take my money for my order went to the freezer and grab a fish and handed off to the employee. To top it off I got the boneless spare ribs worst ever burnt taste also the pot stickers the pork was raw!! shrimp fried rice extra shrimp and there shrimp is not cleaned at all !! Never again worst 20 dollars I spent so far

M
Magaly
Dec 27, 2023

Food was really good…. Until it wasn’t I tend to judge the outside of the restaurant sometimes raggedy looking places food will be delicious I read the newest reviews and there was more good than bad. Well about 20 minutes in my stomach began to hurt cramping I was afraid I wasn’t going to make it to the bathroom literally made in in the nick of time idk if you’ve never eaten here before or you are missing your gallbladder I would just avoid this place to be safe. Good portion

R
Ricardo Figueroa
Oct 05, 2024

It's an awful area with street beggars; this makes it horrible. Although the service is quick and friendly, the food is good. It used to be better when it wasn't a chain. I prefer Butterflies in West Hartford, but it will do in a pinch.

S
Sweet Wasabi
Feb 16, 2022

These reviews are wild I always order from here the food is definitely good especially the common food people get from Chinese places. The only item here I dont like is boneless spare ribs it’s tooo fatty. Other than that I get fried dumplings and they’re so good 😩they’re service could be a little better but a lot and I mean that do come alot so expect it to busy in the afternoon and night time

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