Chinese Gourmet Express

Welcome to Chinese Gourmet Express, your go-to destination for flavorful and satisfying Chinese cuisine located within the bustling food court of the Mall St. Matthews at 5000 Shelbyville Rd #1635 in Louisville, Kentucky (KY 40207), USA. As a Chinese restaurant situated in a high-traffic shopping center, Chinese Gourmet Express caters to shoppers and locals alike seeking a quick, delicious, and convenient meal.

Based on overwhelmingly positive recent customer feedback specifically referencing the Mall St. Matthews location, Chinese Gourmet Express stands out as a reliable and enjoyable dining option. One long-time loyal customer expressed genuine surprise at any low ratings, emphasizing their consistent positive experiences over the years at both this location and another. This suggests a strong track record of quality and customer satisfaction at the Mall St. Matthews branch.

A key feature of Chinese Gourmet Express, according to this reviewer, is the consistently delicious food, regardless of the dish ordered. This indicates a commitment to maintaining high culinary standards across their menu. The restaurant is also highlighted as a family favorite, with children specifically requesting it during mall visits, underscoring its broad appeal. Contrary to some potentially negative feedback for other locations, this customer found the portions to be generous, offering a filling meal for around $10. This is seen as a great value, especially when compared to other food options available within a mall setting.

Cleanliness is another aspect that consistently impresses this loyal customer. They report never encountering a dirty environment, which is particularly noteworthy for a fast-paced food court establishment where maintaining cleanliness can be a challenge. This dedication to a clean dining area contributes significantly to a positive overall experience for customers.

The staff at Chinese Gourmet Express at the Mall St. Matthews are described as polite and efficient. This combination of friendly and quick service enhances the dining experience, making it a pleasant and convenient stop for shoppers and others looking for a satisfying meal without a long wait.

One minor drawback mentioned by the reviewer is the pricing of bottled beverages, which are noted to be smaller than a full 20-ounce size and priced somewhat higher. However, this is considered a minor issue when weighed against the overall positive aspects of the food and service quality.

Another enthusiastic long-term customer, who has been visiting for over 15 years, unequivocally declares the Chinese Gourmet Express at St. Matthews Mall as "the best Chinese in Louisville. By far." This strong endorsement speaks volumes about the consistent quality and appeal of this particular location. This reviewer also praised the "great menu," "awesome, friendly staff," and "good portions," echoing the sentiments of the other satisfied customer.

This long-time fan also shared some of their favorite dishes, including the Bourbon Chicken, Hawaiian chicken, and Pepper Chicken. Notably, their daughter loves the Orange Chicken, further highlighting the restaurant's ability to cater to a variety of tastes, including those of children. The repeated emphasis on deliciousness from multiple long-term customers underscores the consistent quality of the food at this location.

While the reviews focus primarily on the food quality, service, and cleanliness, the location within the Mall St. Matthews food court implies a casual and convenient dining environment. Food court settings typically offer communal seating areas and a bustling atmosphere. The primary service offered is fast-food style takeout, although some seating may be available within the food court itself for immediate consumption.

No specific promotional information, such as limited-time offers or combo deals, is mentioned in the provided customer reviews. However, food court establishments often feature daily specials or meal combinations. To learn about any current promotions at the Chinese Gourmet Express at the Mall St. Matthews, it would be best to visit their location at 5000 Shelbyville Rd #1635, Louisville, KY 40207, USA, or contact them directly at (502) 897-6689. The staff on-site will be able to provide the most up-to-date information on any special offers or menu highlights.

In conclusion, the Chinese Gourmet Express located within the Mall St. Matthews in Louisville appears to be a highly regarded Chinese restaurant, consistently delivering delicious food, generous portions, a clean environment, and friendly, efficient service. Long-term customer loyalty and enthusiastic recommendations underscore its reputation as a top choice for Chinese cuisine in the area, particularly within the mall setting. While drink prices may be slightly higher, the overall value and quality of the food and service make it a reliable option for shoppers and locals alike. For those seeking flavorful and satisfying Chinese food while at the Mall St. Matthews, Chinese Gourmet Express comes highly recommended. For the latest information on their menu and any special offers, a visit to their location is advised.

We encourage residents and visitors to the Mall St. Matthews to try Chinese Gourmet Express. The consistent positive feedback, especially from long-time patrons, suggests a reliable and enjoyable dining experience. Whether you're craving Bourbon Chicken, Orange Chicken, or another Chinese favorite, the Chinese Gourmet Express at this location aims to provide a delicious and satisfying meal in a clean and friendly environment.