Chinese Feast Buffet

Chinese Feast Buffet, located at 5831 Atlanta Hwy in Montgomery, AL 36117, is a Chinese restaurant that operates primarily as a buffet, offering an "all you can eat" experience with a variety of dishes. As a part of the Chinese Restaurant category, Chinese Feast Buffet aims to provide a wide selection of food options for its customers. However, recent customer reviews present a mixed picture, with some positive feedback on specific food items and staff service contrasted by a significant and concerning report regarding pest control.

One customer who visited Chinese Feast Buffet shortly after its opening shared a somewhat neutral initial impression. They noted that "overall, the food was okay" and specifically highlighted two items as being good: "the hot and sour soup" and "the meatloaf." The inclusion of meatloaf in a Chinese buffet is interesting and suggests a broader range of offerings beyond traditional Chinese cuisine, possibly catering to a diverse palate. This reviewer also had a positive interaction with the staff, describing them as "very nice." This suggests that the customer service at Chinese Feast Buffet is a potential strength.

In stark contrast, another customer recounted a highly negative experience that raises significant concerns about the restaurant's hygiene. This reviewer stated that they had visited the restaurant multiple times after church. However, on a recent visit while sitting in a booth, they witnessed a "ROACH was crawling across the top of the seat." Understandably alarmed by this, they requested a refund. The restaurant's response to this serious issue was to refund only for one person in their party. Furthermore, the information provided by the employees regarding pest control was inconsistent. One employee claimed that they "treat for bugs monthly," while another stated it was "every two weeks." The discrepancy in these statements casts doubt on the regularity and effectiveness of their pest management practices. The reviewer concluded their feedback with a strong statement of intent to never return due to the roach sighting, underscoring the severity of this issue in terms of customer experience and trust.

Based on these limited reviews, the environment of Chinese Feast Buffet is that of a typical buffet restaurant, likely featuring various stations with a selection of hot and cold dishes, self-serve options, and seating areas including booths. The mention of a roach crawling on a booth seat in one review is a significant negative indicator regarding the cleanliness and pest control within the dining area. While the first reviewer did not comment on the cleanliness, the second review strongly suggests potential issues in this regard that could severely impact the dining experience and the restaurant's reputation.

The services offered by Chinese Feast Buffet primarily consist of a self-serve buffet. Customers pay a set price and can then choose from a variety of dishes. The first reviewer noted that the staff was "very nice," indicating a positive aspect of the customer interaction. However, the handling of the refund request after the roach sighting in the second review could be seen as inadequate, as it only covered one person despite the issue affecting the entire dining experience for the group. This suggests a potential inconsistency in how customer complaints, especially those related to hygiene, are addressed. The buffet format allows for a wide selection of food to be readily available, catering to different tastes and preferences.

The features of Chinese Feast Buffet include a wide variety of dishes typical of a Chinese buffet, with at least some items potentially extending beyond traditional Chinese cuisine, as indicated by the mention of meatloaf. The hot and sour soup was specifically noted as being good. However, the lack of specific details about the range of Chinese dishes offered makes it difficult to fully assess the culinary features. The most concerning feature highlighted by the reviews is the apparent issue with pests, specifically the sighting of a roach in the dining area. This raises serious questions about the restaurant's hygiene standards and pest control measures. The inconsistent information provided by staff regarding the frequency of pest treatments further compounds this concern.

Currently, there is no information available regarding specific promotional offers at Chinese Feast Buffet. Buffet restaurants often have different pricing for lunch and dinner, as well as potential discounts for children, seniors, or groups. They might also offer special deals on certain days or during holidays. Local users interested in any promotions at Chinese Feast Buffet would need to contact the restaurant directly at (334) 647-1311 or +1 334-647-1311 to inquire about current pricing and any special offers. However, the serious hygiene concerns raised in one of the reviews might outweigh the appeal of any potential discounts for many prospective customers.

In conclusion, Chinese Feast Buffet in Montgomery, AL, offers a buffet-style dining experience with a variety of dishes, including some non-traditional options like meatloaf, alongside Chinese staples such as hot and sour soup. The staff has been described as "very nice." However, a significant and concerning customer review reported sighting a roach in the dining area and inconsistent information from staff regarding pest control treatments. This raises serious questions about the restaurant's hygiene standards. While one reviewer found the food to be "okay" overall, the potential hygiene issues could be a major deterrent for many local users. The restaurant's response to the roach sighting, providing a refund for only one person, might also be viewed negatively. Local users considering dining at Chinese Feast Buffet should be aware of these mixed reviews, particularly the serious hygiene concerns. It would be prudent to consider these factors carefully before deciding to patronize this establishment. For information on pricing and promotions, direct contact with the restaurant is recommended, but the hygiene issue warrants significant consideration.