Chinese Express

Welcome to Chinese Express, a Chinese Restaurant located at 2008 Old Trolley Rd, Summerville, SC 29485. Serving the local community, Chinese Express operates as a buffet-style restaurant, offering a variety of Chinese dishes for dine-in customers. You can reach them for inquiries at (843) 821-2128 or via their mobile number +1 843-821-2128.

Based on the positive feedback from real customers, Chinese Express appears to be a well-regarded establishment, particularly known for its welcoming atmosphere and delicious food. One long-time customer, who has been visiting for many years with their family, consistently praises the staff for being "always pleasant" and "always polite," specifically mentioning Alisa and Caroline for their exceptional service and attentiveness. This recurring positive mention of the staff suggests that Chinese Express prioritizes customer service, creating a friendly and welcoming environment for its patrons.

This same loyal customer also highlights the deliciousness of the food, with a special mention of the "BEST steamed dumplings." This strong endorsement indicates that the steamed dumplings are a standout item on their buffet and a must-try for visitors. The fact that a long-term customer consistently enjoys this dish speaks to its quality and flavor.

Another reviewer echoed the positive sentiment, stating that "Everything was excellent." They specifically enjoyed the "vegetables and shrimp" prepared "only in white sauce," indicating that this particular dish is a favorite. The use of emojis (🍤 😋) further emphasizes their satisfaction with this offering. This review also describes the staff as "nice" and the overall atmosphere as a "happy place," reinforcing the impression of a pleasant dining environment at Chinese Express.

Considering the feedback, Chinese Express distinguishes itself as a Chinese buffet restaurant where customers can expect not only tasty food but also exceptional service from a friendly and attentive staff. The positive remarks about the steamed dumplings and the shrimp in white sauce suggest that these are signature dishes that are particularly well-received. The overall atmosphere seems to be one that encourages repeat visits, with customers feeling welcomed and valued.

As a buffet restaurant, the environment at Chinese Express is likely designed to accommodate a variety of diners, offering a self-serve format where customers can sample different dishes. While the reviews do not provide specific details about the decor or layout, the emphasis on a "happy place" suggests a comfortable and inviting setting for families and individuals alike. Buffet restaurants typically feature different stations offering appetizers, main courses, sides, and desserts, allowing customers to choose according to their preferences and dietary needs.

The primary service offered by Chinese Express is a buffet dining experience. This allows customers to have immediate access to a wide selection of Chinese cuisine. The positive comments about the staff indicate that while it is a buffet, the service aspect is still a priority, with staff members like Alisa and Caroline providing attentive care to the customers. Services likely include refilling the buffet stations, clearing tables promptly, and assisting with any customer requests. As a buffet, it is also possible that Chinese Express offers takeout options for certain dishes, although this is not explicitly mentioned in the provided reviews. To confirm takeout availability and procedures, it would be best to contact the restaurant directly.

Features of Chinese Express include its buffet format, which allows for variety and the opportunity to try different dishes. The consistently praised steamed dumplings appear to be a significant feature that attracts and satisfies customers. The shrimp and vegetables in white sauce is another dish that has garnered positive attention. The exceptional customer service, particularly from staff members like Alisa and Caroline, is also a key feature that sets Chinese Express apart and contributes to a positive dining experience. The "happy place" atmosphere suggests a welcoming and family-friendly environment.

No specific promotional information, such as special buffet prices, discounts for seniors or children, or any limited-time offers, is mentioned in the available customer reviews. For local users in Summerville, SC, who are interested in knowing about any current promotions at Chinese Express, it is recommended to contact the restaurant directly at (843) 821-2128. Buffet restaurants often have different pricing for lunch and dinner, as well as potential discounts for certain groups or on specific days.

In conclusion, Chinese Express in Summerville, SC, is a Chinese buffet restaurant that has earned positive reviews for its delicious food, particularly the steamed dumplings and shrimp in white sauce, as well as its pleasant and polite staff, including Alisa and Caroline, who are noted for providing excellent service. The "happy place" atmosphere suggests a welcoming environment for diners. For local residents looking for a Chinese buffet experience with a wide selection of dishes and attentive service, Chinese Express is a strong contender. To inquire about their current buffet offerings, pricing, hours, and any potential promotions, contacting them directly is advised.