Chinese Cafe & Restaurant

Chinese Cafe & Restaurant is located at 1801 Main St Unit 102 in Washougal, Washington, 98671. This establishment serves Chinese cuisine to the local community and can be contacted at (360) 835-8860 or via their mobile number +1 360-835-8860 for inquiries or to place orders.

Based on recent online reviews, customer experiences at Chinese Cafe & Restaurant appear to be significantly negative, highlighting concerns regarding food quality, service, and hygiene. One customer detailed a highly unsatisfactory experience with a takeout order. Upon arriving home after a 20-minute drive, they found that the food containers had leaked, resulting in a "greasy mess" all over the inside of the bag and their car seat. This customer also reported the absence of utensils and napkins in their order, despite spending over $20 on the meal. Furthermore, they mentioned that the Kung Pao chicken was excessively greasy, leading to stomach discomfort after consuming only a small portion, prompting them to discard the rest. This reviewer expressed strong dissatisfaction with the overall experience, citing poor food quality and service, especially considering the perceived high prices. They stated they would not return to the restaurant.

Another, even more alarming review described a deeply disturbing dining experience on Christmas Day. A customer, who identified themselves as a manager at Golden Corral with experience in handling customer complaints, recounted a family dinner where their stepdaughter allegedly pulled a fingernail from her mouth halfway through the meal. They stated that they brought this to the attention of the manager, intending to give the restaurant a chance to comp their meal. However, they reported that the manager quickly discarded the nail and returned from the kitchen denying that anyone in the kitchen had lost a nail. The reviewer emphasized that the nail was a noticeable size, making it unlikely for someone to lose it without realizing. The management reportedly offered to comp two of the meals, but the customer's father, who had paid, gave them an ultimatum: either he pays full price and the family leaves a review detailing the incident, or the entire meal is comped. The reviewer expressed disgust at the situation, implying a lack of care from the kitchen staff regarding hygiene and questioning the management's handling of the serious complaint. They concluded by stating their intention to never eat at the restaurant again due to concerns about food safety and integrity.

Given these two recent and detailed negative reviews, it is challenging to provide a positive introduction to Chinese Cafe & Restaurant for local users based solely on this information. The feedback raises significant red flags concerning the quality of food preparation, the handling of takeout orders, and, most seriously, the potential for hygiene issues within the kitchen and the management's response to such critical incidents.

There is no information available in these reviews regarding the restaurant's environment or any specific features that might be considered positive. The focus of the feedback is overwhelmingly on negative aspects of the food and service. Similarly, no promotional information is mentioned in these reviews.

For local users in Washougal, WA, who are considering Chinese Cafe & Restaurant, it is crucial to be aware of these recent customer experiences. The reports of greasy and poorly prepared food, coupled with the extremely concerning account of a foreign object found in the food and the subsequent management response, should give potential diners pause. These reviews suggest a lack of quality control in the kitchen and potentially inadequate food safety practices.

Without any positive feedback to balance these serious allegations, it would be irresponsible to recommend this restaurant based on the provided information. Potential customers might want to seek more recent reviews from other sources to get a broader picture of the current state of Chinese Cafe & Restaurant. It would also be advisable to consider other Chinese dining options in the Washougal area that have received more positive and consistent feedback regarding food quality, service, and hygiene.

In conclusion, the recent online reviews for Chinese Cafe & Restaurant in Washougal, WA, paint a concerning picture. Reports of greasy and poorly prepared food, mishandled takeout orders, and a serious alleged hygiene issue within the food preparation process are significant concerns that potential customers should be aware of. Based on this information alone, it is difficult to recommend this establishment to local users.