Chinatown

Welcome to Chinatown, a Chinese restaurant situated at 8600 Glenwood Avenue in Youngstown, Ohio (OH 44512), USA. As a local establishment within the Chinese Restaurant category, Chinatown offers Chinese cuisine to the Youngstown community, potentially providing services such as takeout, dine-in, and delivery. You can contact them at (330) 965-9818 or via mobile at +1 330-965-9818 to inquire about their menu, operating hours, and the availability of their services.

Customer reviews for Chinatown present a stark contrast in experiences, highlighting a significant divergence in the perceived quality of their food. One recent customer expressed extreme disappointment, stating that their order was "hands down" the worst food they had ever received and regretting that they had paid for it. They described the rice as "still crunchy" and the sweet and sour chicken as "so fried it was no longer chicken," resembling a "pile of hard, fried grease balls" that was inedible even for their dogs. This reviewer strongly recommended against Chinatown, emphasizing the frustration of having to prepare dinner after already paying for and picking up a meal that could not be eaten.

In stark opposition, another reviewer held a very positive long-term view of Chinatown, proclaiming it "the best Chinese takeout/restaurant in the area of southern Boardman." This customer reported ordering dinner from this location for the past 22 years, asserting that "everything they do is great!" They also praised the staff as "super helpful" and described the food as "EXCELLENT!!!" This highly positive feedback from a long-standing customer suggests a consistent satisfaction with the quality of food and service over an extended period.

The dramatic difference between these two reviews makes it challenging to form a definitive overall assessment of Chinatown's food quality. While one customer experienced a meal they deemed inedible, another has been a loyal and highly satisfied customer for over two decades. This discrepancy could be due to variations in food preparation on different occasions, differences in individual preferences, or perhaps changes in the restaurant's standards over time. Potential customers should be aware of this wide range of experiences when considering Chinatown.

Information regarding the environment of Chinatown is limited. One reviewer's negative experience does not provide any details about the restaurant's ambiance or cleanliness, as their order was for takeout. The positive reviewer, while mentioning it as both a takeout and dine-in option, does not describe the physical environment of the restaurant. Therefore, based on the available reviews, no objective description of Chinatown's environment can be provided.

In terms of services, Chinatown appears to offer both takeout and potentially dine-in options, as suggested by the long-term satisfied customer who referred to it as a "takeout/restaurant." The negative reviewer's experience was with a takeout order. The positive reviewer also mentioned that the staff is "super helpful," indicating a positive aspect of their customer service. However, the negative review does not provide any insight into the service aspect, as the focus was solely on the poor food quality. Therefore, while helpful staff is noted as a positive service attribute by one reviewer, a comprehensive understanding of their service standards across all interactions is not available.

Features of Chinatown are difficult to ascertain definitively due to the conflicting reviews. The long-term customer's positive feedback suggests that consistently "excellent" food has been a hallmark for them over 22 years. The helpfulness of the staff is another positive feature mentioned. However, the severely negative review highlights issues with the preparation of specific dishes, such as crunchy rice and over-fried, greasy chicken, indicating a potential lack of consistency in food quality. The fact that it serves the southern Boardman area and has maintained a long-term customer base could also be considered a feature, suggesting a degree of local recognition and loyalty, at least for some patrons.

The provided information does not include any details about current promotional offers at Chinatown. It is common for Chinese restaurants to have special deals or discounts to attract customers. However, there is no mention of any such promotions in the available reviews. To learn about any potential promotional offers, customers would need to contact the restaurant directly.

In conclusion, Chinatown in Youngstown, OH, presents a dichotomy in customer experiences. One reviewer found their takeout order to be the worst food they had ever had, citing issues with the rice and chicken preparation. Conversely, a long-term customer of 22 years considers it the best Chinese takeout/restaurant in the southern Boardman area, praising the excellent food and helpful staff. This significant difference in opinion suggests that experiences at Chinatown may vary considerably. Potential customers should consider these contrasting views when making a decision. For more information about their menu, services (including dine-in, takeout, and delivery), and any potential promotions, it is recommended to contact the restaurant directly at (330) 965-9818 or +1 330-965-9818.