Chinatown Express

Chinatown Express is a Chinese restaurant located at 10201 N Oak Trafficway #600 in Kansas City, MO 64155, USA. Serving the local community within the Chinese Restaurant category, Chinatown Express can be contacted at (816) 734-9575 or +1 816-734-9575 for inquiries or orders. Based on recent customer feedback, experiences at Chinatown Express appear to be varied, with both positive and negative aspects highlighted.

One first-time customer reported that the food was "really good" but noted a concern regarding the wait time. This suggests that while the culinary offerings may be satisfactory for some, the efficiency of service, particularly in terms of order preparation, could be an area for improvement. This customer also pointed out a notable feature of Chinatown Express: the absence of lunch specials, which is uncommon for many Chinese restaurants. Additionally, they mentioned that the cost might be around $20 per person, indicating a potentially higher price point compared to other similar establishments. Despite these points, this customer offered a recommendation, provided that one is willing to spend around the stated price per person and is not overly concerned about potential wait times.

In contrast, another customer shared a significantly negative experience. They decided to try Chinatown Express due to its proximity to their home. However, their initial impression upon entering the restaurant at lunchtime on a weekday was unfavorable, noting a "smelly restaurant" with no other customers and no phone orders being taken. Despite these warning signs, they proceeded with an order of sweet and sour chicken and four spring rolls for a total of $18.21. While they found one of the spring rolls to be "really good" on the drive home, their hopes for excellent food were quickly dashed upon arriving home. They described the chicken as "terrible" and "so dried out it was splintered." The sweet and sour sauce was criticized for being excessively sweet with "zero flavor" and lacking common ingredients such as pineapples, peppers, or onions. This customer concluded that while the spring rolls were good, they were not worth the overall price of the meal, and their experience with the sweet and sour chicken was a major disappointment.

Adding to the negative feedback, a third customer stated that they had experienced better food from a lunch buffet, implying a subpar quality at Chinatown Express. They also mentioned taking a picture of their order due to the small portion size and its plain presentation, further indicating dissatisfaction with their meal.

Considering these reviews, the environment of Chinatown Express is described by one customer as "smelly" and empty during lunchtime, which could be a deterrent for potential diners. The lack of customers and phone orders at a typical lunchtime may suggest a lack of popularity or potential issues that are discouraging patrons. However, it is important to note that this is based on a single observation.

The services at Chinatown Express appear to primarily include dine-in and takeout, as indicated by the customers' experiences. However, the reported long wait time for food preparation by one customer suggests that the efficiency of their service might be inconsistent. The interaction described by the second customer, who proceeded with their order despite an unsettling initial impression, does not provide specific insights into the quality of customer service beyond the food preparation itself.

In terms of features, one notable aspect is the absence of lunch specials, which is a common offering at many Chinese restaurants, particularly during weekday lunch hours. This could make Chinatown Express less appealing to those seeking more affordable midday options. The price point of around $20 per person, as mentioned by one customer, suggests that Chinatown Express might be positioned as a more premium or standard-priced establishment compared to budget-friendly alternatives.

No information regarding promotional offers or unique menu items is available from the provided reviews. Customers have focused on their experiences with specific dishes and the overall service and pricing structure.

In conclusion, Chinatown Express in Kansas City, Missouri, has received mixed feedback from the limited customer reviews available. While one customer found the food "really good" despite a long wait and higher price point, others reported significant dissatisfaction with the food quality, particularly the sweet and sour chicken, and noted concerns about the restaurant's environment and the absence of lunch specials. The varying experiences suggest that quality and service consistency might be issues to consider. Local users interested in trying Chinatown Express should be aware of the potential for longer wait times and a higher price range without the benefit of lunch specials. The negative feedback regarding food quality and the restaurant's atmosphere upon entry should also be taken into account. Without more comprehensive and positive reviews, potential customers might approach Chinatown Express with caution and perhaps consider recent feedback from other platforms to gain a broader perspective.