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Exploring Chinatown Express in Santa Ana: Reviews and Catering Options
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Chinatown Express

272 reviews

Chinatown Express Photos

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Hours

Monday, 11:00 AM - 8:00 PM
Tuesday, 11:00 AM - 8:00 PM
Wednesday, 11:00 AM - 8:00 PM
Thursday, 11:00 AM - 8:00 PM
Friday, 11:00 AM - 8:00 PM
Saturday, 11:00 AM - 8:00 PM
Sunday, 11:00 AM - 8:00 PM

About Chinatown Express

Welcome to Chinatown Express, your local Chinese restaurant located at 2050 N Grand Ave #110, Santa Ana, CA 92705, USA. You can reach us at (714) 835-2828 or our mobile number +1 714-835-2828.

As a Chinese Restaurant in Santa Ana, Chinatown Express has received mixed reviews from its customers. On the positive side, some patrons have found the food to be "pretty good" and the prices to be great. Chinatown Express also offers catering trays, which have been ordered frequently by some customers who praise the fairly good price point and the very good quality and freshness of the food. Additionally, the staff has been described as super helpful and nice when handling catering orders.

However, other recent experiences paint a less favorable picture. One customer who ordered a meal to enjoy at home described the food as "horrible," specifically mentioning cold orange chicken with tough, hard, and rubbery meat that required excessive chewing. The chow mein noodles were also reported as being cold. This reviewer expressed significant dissatisfaction with the food quality and a perceived decline in both service and food standards, stating they would not order from Chinatown Express again for a long time.

Service at the counter was also a point of concern for one customer, who noted that a single person was managing counter orders while also handling phone order pickups, leading to delays for those waiting in line. This reviewer criticized the process as slow and expressed frustration with online order pickups seemingly cutting in front of in-person customers.

In summary, Chinatown Express in Santa Ana appears to offer reasonably priced Chinese food and a catering service that some customers have found to be of good quality with helpful staff. However, recent individual meal experiences indicate potential issues with food temperature and quality, as well as slow counter service and frustrations with the order processing system. It is advisable for potential customers to consider these varying recent experiences when deciding to dine at or order from Chinatown Express.

Chinatown Express Location

2050 N Grand Ave #110, Santa Ana, CA 92705, USA

Customer Reviews

4.0
272 reviews
A
Alex Ruper
Dec 21, 2024

Food is pretty good. Price is great. We actually order their catering trays quite a bit. The price point is fairly good and the quality/freshness is very good. Also everyone that works there has been super helpful and nice when it comes to our ordering.

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Willie Hickey
Jun 27, 2024

Just brought a meal at this place and got home to enjoy it. The food was horrible. COLD ORANGE CHICKEN. But I was there and saw them bring a fresh pan out. The meat was tough and hard. Can you say hard rubber. Had to chew it a thousand times. My teeth hurt from chewng so much to get my food down. The chow-main noodles were cold too. What, did the steamer break down? Terrible, Terrible, Terrible. They one person serving the counter. As she was taking counter orders, she would stop and would get a phone order pick up. That was the low blow. People standing in line and some joker comes in for a quick CUT IN LINE WHY DON'T YOU. The process was slow. This ordering on-line thing is getting out of hand. It's just another way for people to be lazy. The prices may have going up but the service and food is taking a noise dive. It will be a long time before I order food there again, like years. I posted a picture of the meal I didn't finish. If you think it looks good, you're right. It just looks good.

K
Kristen Abrina
Dec 27, 2022

This was my first time getting take-out from here and let's just say I am beyond impressed! Huge portions and awesome flavor. Their Wonton soup was so good my 2 year old said, "WOW the soup is so good!" I consider myself a Wonton soup connoisseur. I ALWAYS order Wonton soup whenever it is sold at a restaurant. The broth at Chinatown express was rich, sooo full of flavor, and the wonton filling was delicious! I decided to try the salt and pepper wings and I was blown away with the flavor. I haven't enjoyed wings that much in a long time. Their chowmein noodles were fresh and delicious. I also got the Mushroom Shrimp and Mixed Veggies. I liked them so much I didn't even need to put soy sauce on them, and I'm a soy sauce fiend! Also ordered the House Fried rice and it was so full the top of the box wouldn't fully close LOL. My son couldn't get enough of the fried rice. I only gave the service 4 stars because we had to repeat our order about 4 times, but other than that they were very nice. The restrooms were clean and so was the atmosphere of the restaurant. Needless to say, I will DEFINITELY be coming back! Thank you Chinatown Express for such a yummy dinner.

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Eloy Gloria
Oct 24, 2023

"I recently ordered from Chinatown Express, drawn in by the great reviews for their Orange Chicken, and while I had a mixed experience, there were some highlights. The Orange Chicken was tender, well-coated, and didn't drown in orange sauce. However, it lacked zest, leaning on the sweeter side. The fried rice and chow mein, unfortunately, lacked flavor altogether, and the chow mein, although thick, it was a tad too greasy. On the bright side, the cream cheese wontons were a delightful surprise – generously filled, with a perfect texture and flavor. While the main dishes left something to be desired, I would have to give it a 3, unfortunately. Chinatown Express had its moments, but there's room for improvement."

L
Lisa Ramirez
Oct 16, 2024

I ordered for office & everyone enjoyed! Coworkers wanted to know location. I knew from past, it's worth it here, so tasty. All these years consistent flavoring. Thank you!

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