Chinatown Express

Welcome to Chinatown Express, a highly regarded Chinese restaurant conveniently located at 5800 Duraleigh Rd #104 in Raleigh, North Carolina. Serving the local community as a premier "Chinese Restaurant," Chinatown Express has quickly garnered positive attention, particularly from those seeking a delicious alternative after the closure of China Star Cafe at old Raleigh village. Based on enthusiastic customer reviews, Chinatown Express offers not only delectable food but also friendly service and unique features that enhance the overall experience.

One of the standout aspects of Chinatown Express, as highlighted by a first-time customer, is the exceptional quality of their food. The reviewer stated, "If I could give them 6 stars I would." This extraordinary praise indicates a high level of satisfaction with the culinary offerings. Specifically mentioned dishes include the "lo mein" and "chicken broccoli," both described as "delicious and hot." This suggests that Chinatown Express prioritizes both flavor and temperature, ensuring a satisfying meal for their customers. For local residents in Raleigh looking for reliably tasty Chinese cuisine, Chinatown Express appears to be a top contender.

Beyond the food itself, the service at Chinatown Express has also been commended. The same reviewer noted that "the employees were very nice and friendly," contributing to a "great experience." Positive interactions with staff can significantly enhance a dining experience, and this feedback suggests that Chinatown Express values customer satisfaction through courteous and amiable service. Whether you are picking up an order or dining in (though primarily noted for takeout), the friendly demeanor of the employees is likely to make your interaction a pleasant one.

Adding a unique and memorable touch to the customer experience is a "poster that we can draw our own emoji or look at others drawing while we are waiting." This thoughtful feature provides a bit of entertainment and engagement for customers who choose to wait for their orders in person. It's a creative way to pass the time and adds a personal, lighthearted element to the restaurant's ambiance. This small detail showcases the restaurant's consideration for customer comfort and enjoyment, even during brief waiting periods.

For those who value convenience, Chinatown Express offers online ordering, which has been positively received by customers. One reviewer, who was also a first-time online customer, highlighted the user-friendly nature of their online platform, noting, "The online ordering has pictures on the menu. This is awesome." The inclusion of visuals on the online menu is a significant advantage, allowing customers to see exactly what they are ordering, which can be particularly helpful for those unfamiliar with certain dishes. This attention to detail in their online service underscores their commitment to a seamless and satisfying ordering process.

Despite a potentially busy environment, as indicated by "many people waiting" upon pickup, Chinatown Express appears to be efficient in fulfilling orders. The online customer mentioned that their order was ready upon arrival, suggesting a well-organized system for handling both online and in-person orders. This efficiency is crucial for maintaining customer satisfaction, especially during peak hours, and ensures that customers can receive their delicious food without undue delay.

In terms of portion sizes, Chinatown Express is recognized for its generosity. The online customer who ordered "chicken lo mein, general tso chicken and egg rolls" reported that the "portions are large for plenty of leftovers." This is a significant value proposition for many customers, as it not only provides a satisfying meal but also offers the opportunity to enjoy the food again later. The "worth of money!!!" exclamation further emphasizes the positive perception of the quantity and quality of food received for the price.

The mention of specific dishes like "lo mein," "chicken broccoli," "general tso chicken," and "egg rolls" provides insight into some of the popular items on the menu at Chinatown Express. The positive feedback on these dishes suggests that they are prepared with care and are flavorful. For local users looking for classic Chinese takeout staples, Chinatown Express seems to deliver on taste and portion size.

In summary, Chinatown Express in Raleigh, NC, has quickly established itself as a go-to Chinese restaurant, particularly for those seeking a replacement for the now-closed China Star Cafe. It stands out for its delicious and hot food, including popular dishes like lo mein and chicken broccoli. The staff is consistently described as nice and friendly, enhancing the overall customer experience. A unique touch is the emoji drawing poster, which provides entertainment for waiting customers. Furthermore, their online ordering system is user-friendly, featuring pictures of the menu items. Customers also appreciate the large portion sizes, which offer excellent value for money. While primarily noted for takeout, the positive reviews across various aspects suggest that Chinatown Express is a reliable and satisfying choice for Chinese cuisine in the Raleigh area. No specific promotional information was available in the provided reviews, but the strong positive feedback from initial customers serves as a compelling reason for local users to try Chinatown Express for themselves.