China Wok

Welcome to China Wok, a Chinese restaurant located at 617 S Reed Rd, Kokomo, IN 46901, USA. As a part of the Chinese Restaurant category in Kokomo, China Wok aims to provide a convenient and affordable option for those seeking Chinese cuisine. For inquiries or to place an order, you can contact them at (765) 457-5559 or their mobile number +1 765-457-5559.

Based on the limited customer feedback available online, China Wok appears to offer a mix of positive and negative experiences. One reviewer specifically highlighted their vegetarian low mein as "wonderful," describing the restaurant as a "quick, cheap option in Kokomo." This suggests that China Wok may be a go-to place for those looking for affordable and fast Chinese food, particularly vegetarian options like their low mein.

However, another review presents a significant concern regarding customer service, specifically related to pickup orders. This customer, who mentioned having a large family and a broken foot, attempted to place a pickup order and offered to pay over the phone. Despite explaining their situation and the reason for needing pickup (due to mobility issues), they were reportedly told to come into the restaurant to order and wait for the food. When the customer reiterated that the point was to have someone else pick up the order because of their injury, they were allegedly told to go elsewhere, with the implication that their business was not needed. The reviewer strongly criticized this lack of assistance and advised others to patronize establishments that "deserve it," suggesting a negative experience with China Wok's customer service in this particular instance.

Considering these two reviews, China Wok seems to have a potential strength in its food, particularly vegetarian dishes like the low mein, and its affordability and speed. This could make it an attractive option for individuals looking for a quick and budget-friendly meal. However, the negative review raises serious concerns about the restaurant's customer service policies and flexibility, especially regarding pickup orders and accommodating customers with specific needs.

Information regarding the environment of China Wok is not provided in these reviews. Without any comments on the ambiance, cleanliness, or overall atmosphere of the restaurant, it is difficult to describe the dining space. The focus of the positive review is on the food and value, while the negative review centers on the service interaction. Therefore, potential customers have no direct insights into what the restaurant looks or feels like.

The services at China Wok appear to include both dine-in and takeout, as one customer attempted to place a pickup order. The positive review mentions "quick" service, suggesting efficiency in food preparation. However, the negative review highlights a significant lapse in customer service when trying to arrange a pickup order, indicating a potential inconsistency or inflexibility in their service approach for certain situations.

The features of China Wok include at least one well-regarded vegetarian dish, the low mein. The mention of it being a "quick, cheap option" suggests that the restaurant aims for convenience and affordability. Beyond this, the limited information does not provide a comprehensive overview of their menu or any unique culinary features they might offer. Potential customers would need to explore their menu further to understand the full range of their offerings.

No information about promotional offers or specials at China Wok is available in the provided reviews. Local users interested in finding out about any deals, lunch specials, or new menu items might consider visiting the restaurant at 617 S Reed Rd, Kokomo, IN 46901, USA, or contacting them directly by phone. They may also have a social media presence or online ordering platform where promotions are sometimes advertised.

For local users in Kokomo, IN, China Wok presents a mixed profile. It seems to be a place where one can find a quick and affordable Chinese meal, with at least one standout vegetarian option. However, potential customers should be aware of the reported difficulties with placing pickup orders over the phone and the apparent inflexibility in accommodating customers with specific needs. If you are looking for a simple, budget-friendly meal and plan to order in person or are primarily interested in dine-in service, China Wok might be a viable option. However, if you require specific accommodations for pickup or prioritize highly flexible customer service, you might want to consider these reported issues before making a decision.