China Wok

Welcome to China Wok, a Chinese restaurant located at 77912 Country Club Dr STE 31 in Palm Desert, California. As a member of the Chinese Restaurant platform category, China Wok has been serving the local community for several years, striving to offer a diverse menu of Chinese cuisine. Situated in Palm Desert, our address provides a convenient location for those looking to dine in or order takeout. You can contact us at (760) 772-2291 or our mobile number +1 760-772-2291 for inquiries, reservations (if applicable), or to place your takeout order.

According to one customer review, China Wok has been considered a "hidden gem" by locals, appreciated for its consistently excellent Chinese cuisine over the years. This review highlights a warm and inviting ambiance, coupled with a stellar dining experience that encourages repeat visits. The menu is described as extensive, catering to a wide range of tastes, from classic dishes like General Tso’s Chicken to more unique offerings such as the Chef’s Special Lobster, suggesting a variety of options to ensure a satisfying meal for every palate.

The service at China Wok has been lauded as exceptional in one review. The staff is described as attentive and friendly, always ready to assist with recommendations and offering a cheerful demeanor. Meals are reportedly served promptly without making diners feel rushed, allowing for a relaxed enjoyment of the flavorful dishes within a comfortable setting. This combination of efficient service and genuine hospitality is said to create a welcoming and professional atmosphere.

Generous portion sizes are noted as a significant feature of China Wok. Customers can expect substantial servings, whether they choose a bowl of wonton soup or a plate of fried rice, often providing enough food to share or to take home for a subsequent meal. For those prioritizing delicious food, excellent service, and a relaxed environment, this positive review suggests China Wok as a restaurant worth revisiting.

However, it is crucial to consider a more recent customer experience that presents a contrasting view. This customer decided to give China Wok another chance after a previous decline in food quality. On a recent visit, they ordered shrimp egg foo young and fried rice for takeout. Upon receiving the order, they noticed an unpleasant odor of burnt food. This was later confirmed when they opened the container at home, revealing that the egg foo young was severely burnt, with charred and crispy onions.

This customer attempted to address the issue by calling the restaurant. They reported that the cook denied the food was burnt, and the cashier allegedly hung up on them when they insisted on the issue. Having paid in cash, the customer had no recourse to dispute the charge. Based on this recent experience, the customer strongly recommends checking food orders before leaving the restaurant and has decided to avoid China Wok in the future due to perceived deterioration in both food quality and customer service.

Considering these two contrasting reviews, it appears that while China Wok may have had a reputation for quality food and service in the past, recent experiences suggest potential inconsistencies. The positive review highlights a welcoming environment, extensive menu with notable dishes like General Tso's Chicken and Chef's Special Lobster, attentive service, and generous portions. On the other hand, the negative review raises serious concerns about food quality, specifically mentioning severely burnt food, and unprofessional customer service, including a denial of the issue and an abrupt end to the phone call.

Currently, there is no specific promotional information available in the provided text. It would be advisable to contact China Wok directly at (760) 772-2291 or +1 760-772-2291 to inquire about any ongoing specials, discounts, or seasonal menu items they might be offering.

In conclusion, China Wok in Palm Desert has received both positive feedback regarding its long-standing quality, menu variety, service, and portion sizes, as well as a recent negative review detailing issues with food quality and customer service. Potential customers may want to consider these differing experiences when making their decision. For the most current information on their menu, hours, and any promotions, and to address any concerns about recent feedback, contacting the restaurant directly is recommended. Located at 77912 Country Club Dr STE 31, China Wok offers dine-in and takeout options for those seeking Chinese cuisine in the Palm Desert area.