China Wok Express

Welcome to China Wok Express, a Chinese restaurant located at 4008 E 7th St in Long Beach, California. As a local Chinese eatery, China Wok Express aims to provide a convenient option for those seeking Chinese cuisine in the Long Beach area. Based on available information, China Wok Express primarily offers takeout services and may also provide delivery options to cater to the needs of its local customers. You can reach them at (562) 438-6786 or +1 562-438-6786 for inquiries or to place an order.

Customer reviews for China Wok Express present a somewhat mixed picture of the dining experience. One reviewer described the place as "really good" with "excellent customer service at an affordable price," noting its small size but overall positive impression. This positive feedback suggests that some customers have found China Wok Express to offer satisfactory food and service at a reasonable cost.

However, another customer shared a significantly different experience, raising concerns about food preparation practices and customer service. This reviewer mentioned that the food is not organic. More critically, they recounted an incident where they had to request the cleaning of a cutting board that was reportedly used for all food preparation after it had been used to cut both beef and pork. The reviewer perceived a negative reaction from the staff member for their request due to not wanting pork, leading them to rate the customer service as a 2. This individual stated that it would be their last time visiting the establishment.

Further criticisms from this reviewer included poor service overall, the cutting of food into "huge pieces but still one piece," and, more importantly, the potential for cross-contamination or mixing of foods for customers with dietary restrictions, specifically those who do not eat certain meats. The reviewer also described the food as "bland" and suggested that a nearby establishment on Willow and Cherry serves as a better benchmark for this type of cuisine.

Based on these contrasting reviews, it is evident that customer experiences at China Wok Express can vary. While some patrons may find the food and service to be good and affordable, others have raised serious concerns regarding food handling practices, customer service, and the quality of the food itself. Potential customers may want to consider these differing perspectives when deciding whether to patronize China Wok Express.

Information regarding the environment of China Wok Express is limited. One reviewer described it as "small but awesome," which could imply a cozy or efficient space, but this is subjective. The other review did not comment on the ambiance or cleanliness of the dining area, focusing instead on food preparation practices. Without further information, it is difficult to provide a detailed description of the restaurant's environment. Given the mention of it being "small," it might be primarily geared towards takeout orders, with limited seating for dine-in customers, if any.

The services offered by China Wok Express appear to include takeout, as indicated by both reviews. The availability of delivery services is not explicitly mentioned in the provided feedback. Customers interested in delivery options would need to contact the restaurant directly to inquire. The contrasting views on customer service suggest that the quality of service may be inconsistent or that different customers have varying expectations and experiences. The positive review highlighted "excellent customer service," while the negative review described it as "not good" and cited a specific instance of perceived poor handling of a dietary request.

Features of China Wok Express, based on the limited information, include its affordability, as noted by one reviewer. The menu items are not specified in detail, but it is implied that they offer standard Chinese-American fare, given the comparison to another similar establishment. The negative review mentioned the cutting of food into large, single pieces, which could be a characteristic of their food preparation style. The reviewer also raised concerns about the lack of organic ingredients, although this is a matter of preference and not necessarily a universal expectation for this type of restaurant.

There is no promotional information available for China Wok Express in the provided reviews. The mention of "affordable price" suggests a general value proposition rather than specific limited-time offers or discounts. Customers seeking information on any current promotions or special deals should contact the restaurant directly.

In summary, China Wok Express in Long Beach, CA, is a Chinese restaurant that offers takeout and potentially delivery services. Customer reviews present contrasting opinions, with one praising the good food, excellent customer service, and affordable prices, while another raised significant concerns about food preparation practices, customer service, and food quality. The restaurant is described as small. Potential customers should consider these varying experiences when making their decision. For more information on the menu, delivery options, or any current promotions, please contact China Wok Express at (562) 438-6786 or +1 562-438-6786.