Hours
Monday, ClosedTuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 10:00 PM
Saturday, 11:00 AM - 10:00 PM
Sunday, 11:00 AM - 10:00 PM
About China Wok
China Wok is a Chinese restaurant located at 5813 Avenue T in Brooklyn, NY, offering meal delivery and takeout services to the local community.
Customer reviews express significant concerns regarding order accuracy and customer service. Multiple reviewers describe instances where orders were incorrect or missing items. Instead of rectifying these mistakes, customers report being blamed and accused of lying by the restaurant staff. Examples include receiving fried chicken and fries instead of fried rice or missing stir-fry broccoli.
Customers also mention rude and accusatory behavior when contacting the restaurant to address these issues. In some cases, orders were reportedly canceled without explanation after mistakes were pointed out. One long-time customer noted a decline in service and a perceived increase in stinginess with new management or policies, citing issues with delivery drivers not having change and refusal to provide a free soda with orders over a certain amount if the order included lunch menu items.
Several reviewers explicitly state they will no longer order from China Wok and advise others to be cautious, particularly with delivery orders, recommending exploring alternative options. One customer mentioned plans to report the restaurant to the Better Business Bureau and food safety authorities.
For placing orders or inquiries, China Wok can be contacted at (718) 209-5999 or +1 718-209-5999. However, prospective customers should be aware of the negative feedback regarding their service practices.
China Wok Location
5813 Avenue T, Brooklyn, NY 11234, USA
Customer Reviews
I used to order here continuously because the food was good. But before you order from here know this; when THEY make a mistake on your order, they BLAME YOU. They ACCUSE YOU OF LYING AFTER THEY MESS YOUR ORDER UP. Whether its sending fried chicken and fries instead of the fried rice you order. Or a missing stir fry broccoli. They will accuse you of lying instead of trying to fix the issue and be better. They’ll claim youre costing them money — someone explain to me how the restaurant messing up your delivery order your fault? Worst part is instead of taking accountability and doing better for their paying customers they’ll just cancel your order for no reason. No explanation unless you call the restaurant themselves — and if you do; prepare to be met with rudeness and accusatory behavior. It is a shame I did not live closer to go to the restaurant in person the 5 times they either forgot something or just plain messed your order up. Honestly many others this is not my first experience dealing with something like that. Seems the trend for chinese restaurants to be rude to paying customers instead of owning up to making a mistake. For example, Lucky Chen in Canarsie acted the SAME WAY when told of their mistakes in their delivery order. I have no reason to lie, especially if I continuously make orders to their establishment. Personally I will NEVER spend a single dollar in this joke of a restaurant again. Customers, be careful ordering from this place— I would not recommend. Especially delivery. Find better because there is better. Trust me. I hope more people speak out as well and this restaurant will continue to lose customers as long as they keep up this behavior. Report them as I will be to the better business bureau and food safety.
Been ordering for years. But noticed how they become cheap since new orders. Delivery guy never has change. You wanna keep my change then that’s your tip. Was going to give you two dollars. You order more than 25$ then u ask for free soda but tell you no cause your order is on a lunch menu. Im done they will never see a dime from my pockets again. Im always order over 30-40$ but since ya wanna be cheap I’m spend my money elsewhere.
They serve little food and the lady is rude and not respectful what a great customer service don’t come to this place if you have a bad day because this lady will make it worst for you
It's the 3rd Chinese takeout i had in 2 weeks. And it was the best and my chicken with veges had big serving.. place was super clean compared to other 2.. will go back again for sure
I was so surprised to see this place with a 3.6 rating. This is the freshest, best tasting, and highest quality take-out Chinese food I have ever had! I keep going back every chance I get. It's that good. Random little place but the food is amazing compared to any other Chinese food spot.
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