China Wall

China Wall is a Chinese restaurant situated in Bardstown, Kentucky, at the address 106 W John Rowan Blvd, Bardstown, KY 40004, USA. As a local establishment within the Chinese Restaurant category, China Wall offers a variety of Chinese dishes to the community. Understanding the experiences of fellow diners can be helpful when considering a new dining option. The available feedback regarding China Wall presents a mixed picture, with both positive and concerning remarks from recent customers.

One customer shared a notably negative experience, stating they would give the place a "0 if could!" This harsh assessment stemmed from a significant issue: the discovery of hair in two separate meals that were ordered. Following this unpleasant finding, the customer contacted the restaurant to speak with a lady regarding the issue. According to the review, the restaurant declined to provide a refund because a portion of the food had already been consumed. This account raises serious concerns about food safety and hygiene practices at China Wall, as well as their customer service approach when such issues arise.

On a more positive note, another customer had a more favorable experience with specific dishes. They ordered the "evening order of Hunan chicken," which they described as "very very good." This suggests that some items on the menu may be well-received and of good quality. The reviewer also mentioned that while the evening order was more expensive, the portion size was substantial, providing enough food for two people with leftovers. This indicates that China Wall may offer generous portions for some of its dinner entrees, potentially offering good value for the price, depending on individual appetite and expectations.

The same positive review did include a minor suggestion for improvement, noting that "a little more rice would have been nice." This implies that while the main dish was satisfying in quantity, the accompanying rice portion could have been larger to better complement the meal. This is a common consideration for diners when evaluating the overall balance and value of a dish in a Chinese restaurant.

In addition to the Hunan chicken, the reviewer also ordered "fried pork dumplings" which they found to be "delicious!" This positive feedback on a different menu item suggests that China Wall may have strengths in its appetizer offerings as well. Enjoyable appetizers can contribute significantly to a positive dining experience, even if there are mixed opinions on main courses or other aspects of the restaurant.

An interesting piece of information mentioned in the positive review is that China Wall had a "97 score by the health department." Health department scores are often a key indicator of a restaurant's adherence to hygiene and food safety regulations. A score of 97 generally suggests a high level of compliance with these standards at the time of inspection. This information contrasts sharply with the other review detailing hair found in multiple meals, highlighting a potential inconsistency in the restaurant's food preparation or hygiene practices over time, or perhaps an isolated incident.

The limited information available does not provide details about the restaurant's environment or ambiance. As such, it is not possible to describe the decor, cleanliness (beyond the health score and the one negative review), or overall atmosphere of China Wall. Similarly, there is no information regarding specific services offered, such as dine-in options (though the focus on specific evening orders might imply dine-in or takeout), delivery, or catering. Without further information, it is difficult to provide a comprehensive overview of the services provided by China Wall.

Furthermore, there is no mention of any promotional information, such as discounts, special offers, or loyalty programs. Potential customers would need to contact the restaurant directly to inquire about any such promotions that might be available.

Considering the available customer feedback, China Wall presents a somewhat contradictory image. On one hand, there is a concerning report of significant hygiene issues with hair found in multiple meals and a perceived lack of satisfactory resolution from the management. This experience could deter potential customers who prioritize food safety and responsive customer service. On the other hand, there is positive feedback regarding the taste and portion size of specific dishes like the Hunan chicken and the deliciousness of the fried pork dumplings. The mention of a high health department score also suggests that, at least at the time of inspection, the restaurant was operating under high hygiene standards.

For local users in Bardstown considering China Wall, it would be prudent to weigh these contrasting experiences. The positive review indicates that enjoyable meals can be obtained, with generous portions of certain dishes. However, the negative review raises serious red flags about potential hygiene problems and the restaurant's handling of customer complaints related to food quality. The health department score provides some reassurance regarding past adherence to regulations, but the recent negative experience cannot be ignored.

To make an informed decision, potential customers might want to seek more recent reviews or perhaps contact the restaurant directly to inquire about their current hygiene practices and customer service policies. Visiting the establishment in person to assess the environment might also provide additional insights. Given the stark contrast in the available feedback, proceeding with caution and seeking further information would be advisable for those considering dining at or ordering from China Wall in Bardstown, KY.