China Town

China Town is a Chinese restaurant located at 2000 Main St, Elwood, IN 46036. Serving the Elwood community, China Town can be contacted at (765) 552-9188 or +1 765-552-9188 for inquiries or to place orders. Based on recent customer feedback available online, this introduction aims to provide an objective overview of the restaurant for local users considering their dining options.

Regarding the environment of China Town Restaurant, the provided customer reviews do not offer specific details about the physical ambiance or decor of the establishment. One review mentions a dine-in experience, implying that the restaurant does have a seating area for customers who wish to eat on the premises. However, there is no descriptive information available about the cleanliness, comfort, or overall atmosphere of the dining space. Therefore, local users seeking information about the restaurant's environment will need to rely on personal visits or potentially seek additional reviews from other sources.

The services offered by China Town appear to include both dine-in and takeout options, as indicated by the customer reviews. One review details a negative experience with a dine-in order, mentioning issues with food quality and drink service. Another review refers to a customer picking up a takeout order, suggesting that this is also a service provided by the restaurant. There is no mention of delivery services in the available feedback. The interaction described in one review, where a customer returned a takeout order due to an error, highlights the restaurant's handling of order accuracy and customer concerns related to takeout service.

Based on the recent customer reviews, a significant feature of China Town seems to be the reported issues with food quality. One reviewer described their meal as "straight trash" and "way too overpriced for the quality." Specific concerns were raised about the General Tso chicken being "hard & crunchy" and possibly having been kept in a hot box for an extended period. The seafood delight was also heavily criticized, with the reviewer stating it tasted like "straight imitation crap" and was not cooked correctly. Another customer reported receiving chicken that appeared burnt and expressed dissatisfaction with the restaurant's refusal to remake the dish.

Another notable feature highlighted in the reviews is the reported issues with drink quality. One customer had to send back their drinks because they were flat, indicating a problem with the CO2 in the drink machine. The customer also mentioned a negative interaction with the server regarding this issue, suggesting a potential lack of attentiveness or willingness to believe customer feedback on drink quality.

Customer service appears to be an area of concern based on the provided reviews. One customer described the lady at the counter as having a "bad attitude" and being "rude." The interaction regarding the burnt chicken also points to a lack of satisfactory resolution and potentially poor customer service. Furthermore, the incident where a customer returned a incorrect takeout order and the staff member who took the order allegedly argued rudely with her paints a negative picture of the restaurant's approach to handling customer complaints and order errors. The server's dismissive reaction to the flat drinks further contributes to the negative perception of customer service at China Town.

Currently, there is no promotional information available for China Town Restaurant based on the provided customer reviews. The feedback focuses solely on the experiences related to food quality and service rather than any ongoing specials, discounts, or new menu items that the restaurant might be advertising. Therefore, local users interested in knowing about any promotions would need to contact the restaurant directly at (765) 552-9188 or +1 765-552-9188.

For local users in Elwood, IN, who are considering China Town for their Chinese dining needs, it is important to be aware of the recent negative feedback regarding food quality and customer service. The reviews highlight significant issues with the taste and preparation of certain dishes, as well as concerns about the attitude and responsiveness of the staff. These are crucial factors for potential customers to consider when making their dining decisions.

Given the strong negative sentiments expressed in the recent reviews, local users might want to exercise caution or seek more recent and potentially contrasting feedback from other sources before deciding to dine at or order from China Town. The issues raised, such as subpar food quality, incorrect orders, and rude service, can significantly impact the overall dining experience. It would be advisable to weigh these concerns against any potential positive aspects or personal recommendations before patronizing the establishment.

In conclusion, China Town Restaurant in Elwood, IN, has received recent negative feedback concerning its food quality, drink service, and customer service. While the restaurant offers both dine-in and takeout options, potential customers should be aware of the issues raised in the provided reviews. For further information or to place an order, China Town can be contacted at (765) 552-9188 or +1 765-552-9188. However, based on the available information, local users may want to proceed with caution and consider these recent experiences when making their choice for Chinese cuisine in Elwood.