China Tea Room

Welcome to China Tea Room, a Chinese restaurant located at 11112 S Tryon St B in Charlotte, North Carolina (28273), USA. Operating within the Chinese Restaurant category, China Tea Room aims to provide Chinese cuisine to the local community. You can contact them at (704) 583-1688 or their mobile number +1 704-583-1688 for inquiries.

As a Chinese Restaurant, China Tea Room likely offers a variety of standard American Chinese dishes, potentially for both dine-in and takeout. However, based on the limited customer reviews available online, the overall experience at this establishment appears to be negative, with concerns raised about food quality, service, and atmosphere.

One reviewer described the food as "pretty mid grade." While they noted that their General Tso's chicken had a heavier breading than usual and the fried rice was unremarkable, they did acknowledge that the food was made to order, which is generally seen as a positive aspect indicating freshness. They also mentioned that the portion size was good for the money paid.

In contrast, another customer reported a significantly negative experience with the service, describing the staff as "disinterested and inattentive." This reviewer stated that they waited a long time for their order to be taken and that when the food finally arrived, it was incorrect and cold. They attributed this to a lack of proper customer service training among the staff, which further detracted from their dining experience.

Most troublingly, the same reviewer recounted an incident involving the cashier who allegedly exhibited "outright racism." This is an extremely serious accusation, suggesting a blatant disrespect for customers based on their race or ethnicity. Such behavior is unacceptable in any service-oriented business and would undoubtedly lead to significant dissatisfaction among patrons.

Based on these negative experiences, the reviewer strongly recommended against visiting China Tea Room, advising others to "save your time and money and seek out a better Chinese restaurant elsewhere." The combination of poor food quality (at least in some instances), terrible service, and an unpleasant atmosphere, compounded by the alleged racist behavior, paints a concerning picture of this establishment.

Considering the limited information available, it is difficult to provide a detailed description of the environment of China Tea Room. However, the negative feedback regarding the atmosphere suggests that it is not conducive to a pleasant dining experience. This could be related to the cleanliness, decor, or overall ambiance of the restaurant.

The services offered by China Tea Room likely include order taking, food preparation, and serving for dine-in customers, as well as packaging for takeout orders. However, the reported issues with service, such as inattentiveness, incorrect orders, and the alleged racism of the cashier, indicate significant shortcomings in the delivery of these services.

In terms of features, the fact that the food is made to order could be considered a positive aspect, as it typically implies a higher level of freshness compared to pre-made dishes. Additionally, one reviewer mentioned that the portion sizes were good for the price, suggesting that value for money might be a potential feature, although this is overshadowed by the negative aspects reported.

There is no information available in the provided reviews regarding any promotional offers or specials that China Tea Room might be running. Therefore, local users would need to contact the restaurant directly to inquire about any such promotions.

Given the overwhelmingly negative feedback in the available review, local users in Charlotte considering China Tea Room for their Chinese dining needs should proceed with extreme caution. The reported issues with food quality, poor service, and the serious allegation of racist behavior are significant concerns that potential customers should take into account. It would be advisable to seek out alternative Chinese restaurants in the area that have more consistently positive reviews regarding their food, service, and overall customer experience.

In conclusion, the limited online information available for China Tea Room at 11112 S Tryon St B, Charlotte, NC, paints a largely unfavorable picture. While one reviewer found the food to be mid-grade and the portions good for the price, another reported terrible service, incorrect and cold food, and witnessed alleged racist behavior from the cashier. The overall recommendation based on this feedback is to avoid China Tea Room and seek a more reputable Chinese restaurant in the area.