CHINA STAR

CHINA STAR is a Chinese restaurant located at 705 Sulphur Springs Rd in Greenville, South Carolina (zip code 29617). For orders or inquiries, they can be contacted at their phone number: (864) 603-3130 or their mobile number: +1 864-603-3130. As a Chinese restaurant serving the Greenville community, CHINA STAR aims to provide a variety of Chinese culinary dishes to its local customers, offering both dine-in and potentially delivery or takeout services.

Customer reviews can offer valuable insights into the dining experience at any restaurant. The available feedback for CHINA STAR in Greenville highlights both exceptional service and potential areas for improvement, particularly regarding food spiciness and the dining environment's temperature. By examining these recent experiences, potential local customers can form a more nuanced understanding of what to expect.

One reviewer shared a remarkably positive experience with CHINA STAR's service. They had placed an order through Instacart, and one item was inadvertently left behind by the delivery person. The restaurant promptly noticed this error, proactively contacted the customer, and arranged for a new delivery person to bring the missing item before the original delivery even arrived at the customer's house. This level of attentiveness and proactive problem-solving, without any prompting from the customer, was described as "above and beyond" and indicative of "great service." This reviewer also praised the food as "great," suggesting a positive overall experience despite the initial delivery mishap, which was swiftly rectified by the restaurant.

In contrast, another reviewer had a less favorable experience, focusing on the food and the dining environment. They found the food to be "ample" in portion size, which is a positive aspect. However, they expressed disappointment with the level of spiciness, stating that it was "not spicy enough" for their preference. This reviewer indicated a personal standard for spiciness, where they expect a runny nose and watery eyes, which were not achieved with the food from CHINA STAR, leading them to describe it as "rather bland." Additionally, they noted a significant issue with the restaurant's temperature, stating that it was "so cold in there that my food got cold quickly." This uncomfortable dining environment, coupled with the lack of desired spiciness in the food, led this reviewer to conclude that they would "not likely return."

These two reviews present a mixed image of CHINA STAR. On one hand, the restaurant demonstrates exceptional customer service by proactively addressing a delivery error. On the other hand, there are concerns about the food's spiciness level for some palates and the temperature of the dining environment, which significantly impacted one customer's experience.

Regarding the environment of CHINA STAR, the second review explicitly mentions that the restaurant was "so cold inside" that the food cooled down quickly. This suggests that the temperature control within the dining area might be an issue that could affect customer comfort. The first review does not provide any details about the restaurant's ambiance or decor, as it pertains to a delivery order. Potential dine-in customers might want to consider the reported temperature issue, especially during colder months.

In terms of services, CHINA STAR clearly offers takeout and delivery, as evidenced by the first review involving Instacart and the restaurant arranging a second delivery. The second review implies that dine-in service is also available, as the customer was physically present in the restaurant and commented on the indoor temperature. The proactive approach taken by the restaurant to rectify the delivery error in the first review highlights a commitment to customer service and ensuring order accuracy, even when third-party delivery services are involved.

The features of a Chinese restaurant typically include a menu with a variety of dishes spanning different categories such as appetizers, soups, rice and noodle dishes, and a range of entrees featuring meat, poultry, and seafood prepared with Chinese sauces and cooking techniques. The reviews provide limited information about the specific dishes offered at CHINA STAR. The first review mentions "great food" in general, while the second review focuses on the spiciness level of the food, implying that they ordered a dish that was expected to be spicy. The "ample" portion size noted by the second reviewer suggests that CHINA STAR provides reasonably sized servings. To get a comprehensive understanding of CHINA STAR's menu and any specialties they might offer, it would be best to contact them directly.

Promotional information for CHINA STAR is not included in the provided reviews. Local Chinese restaurants sometimes offer lunch specials, combination meals, or discounts for certain days or order sizes. To find out if CHINA STAR has any current promotions or special offers for their customers in Greenville, you would need to contact them directly. They might have daily specials or deals that are not mentioned in these brief online reviews.

In conclusion, CHINA STAR in Greenville, South Carolina, appears to be a Chinese restaurant that is capable of providing excellent customer service, as demonstrated by their proactive handling of a delivery issue. The food is generally considered good, with ample portion sizes. However, potential customers who prefer very spicy food might find the dishes to be bland. Additionally, there is a concern about the temperature of the dining environment, which one reviewer found uncomfortably cold. CHINA STAR offers takeout, delivery, and dine-in services. Local users considering dining at CHINA STAR should weigh the positive feedback regarding service against the potential drawbacks related to spiciness and the restaurant's temperature. For more information on their menu and any current promotions, contacting the restaurant directly is recommended.