China Star

Welcome to China Star, a Chinese restaurant located at 1784 Jerome Ave, Bronx, NY 10453, USA. As a Chinese restaurant serving the Bronx area, China Star offers a variety of dishes that fall under the broad category of Chinese cuisine. They can be contacted at (718) 299-4916 or their mobile number, +1 718-299-4916, for inquiries or to place orders for takeout or potential delivery.

Based on the limited customer feedback available online, there appear to be significant concerns regarding both the authenticity and the service provided by China Star. One customer expressed strong disappointment with the food, stating that it was "not authentic in the Chinese sense at all." They described the sauces as being "way too sweet and thick" and noted a lack of depth in the flavors, suggesting that the food preparation lacked effort. This review indicates a potential dissatisfaction with the culinary style and quality for those seeking a more traditional Chinese dining experience.

Another customer reported a problematic experience with a delivery order placed through DoorDash. According to this review, despite the restaurant seemingly authorizing DoorDash for pickup, the staff at China Star refused to release the food to the DoorDasher. The reason given was that they claimed not to use DoorDash, but rather Uber Eats, which the customer found illogical. The customer also stated that they had called the restaurant prior to the DoorDasher's arrival to confirm the order was ready. During a subsequent call, a staff member reportedly laughed and denied having the food. This situation resulted in the customer having to seek a refund due to the restaurant's alleged negligence in handling the delivery service.

The environment of China Star is not described in the provided reviews. As a typical Chinese restaurant offering takeout and potentially delivery, it likely has a functional space for order taking and food preparation. The fact that customers have ordered through third-party delivery services suggests that they are equipped to handle such orders. However, the discrepancy reported with DoorDash indicates potential issues with their understanding or management of different delivery platforms. To ascertain if they offer dine-in services and the general ambiance of the restaurant, it would be advisable to contact them directly or visit their location.

In terms of services, China Star appears to offer takeout and has engaged with at least one third-party delivery service (DoorDash, although with reported complications). The mention of Uber Eats by the staff suggests they might also work with that platform. However, the negative experience with DoorDash raises concerns about the reliability and understanding of their delivery service partnerships. Customers looking for delivery should probably confirm which services China Star actively supports and the process for ordering through them. The customer service interaction described in the second review, involving laughter and denial of the order, is concerning and suggests potential issues with their handling of customer inquiries and delivery-related problems.

The features of China Star, based on the limited negative reviews, point to potential shortcomings in their culinary approach. The lack of authentic Chinese flavors and overly sweet, thick sauces suggest a deviation from traditional recipes and preparation methods. The reviewer's comment about a lack of depth in flavors and effort in preparation raises concerns about the overall quality of their dishes. Without more specific information or positive feedback on particular dishes, it is challenging to identify any standout features. Potential customers seeking authentic Chinese cuisine might be disappointed based on the available feedback.

Promotional information is not provided in the given reviews. It is unknown if China Star offers any specials, discounts, or combination deals. To inquire about any such promotions, customers would need to contact the restaurant directly. They might have information about deals available for takeout or through specific delivery platforms they actively use.

The two available customer reviews paint a negative picture of China Star. One review criticizes the food for lacking authenticity and flavor, while the other details a frustrating and unresolved issue with a DoorDash delivery order. These accounts raise significant concerns about the restaurant's food quality and its ability to handle delivery services effectively and professionally. Potential customers should consider these negative experiences when deciding whether to order from China Star.

For local users in the Bronx, particularly those in the vicinity of Jerome Avenue, China Star is one of the available Chinese restaurant options. However, the strong negative feedback regarding food authenticity and delivery service problems should give potential customers pause. If you are looking for authentic Chinese flavors, the first review suggests you might not find them here. If you plan to use a third-party delivery service, it would be prudent to confirm with China Star which platforms they reliably work with and the correct ordering process.

Given the serious nature of the reported issues, potential customers might want to exercise caution. If you do decide to try China Star, perhaps starting with a small takeout order and being very clear about your expectations and delivery method (if applicable) would be advisable. It might also be helpful to inquire about their cooking style and delivery partnerships when placing your order.

To get the most accurate information about their menu, hours of operation, accepted delivery services, and any current promotions, please contact China Star directly at (718) 299-4916 or +1 718-299-4916. They will be able to provide you with their perspective and answer any specific questions you might have based on the concerns raised in the reviews.

In conclusion, China Star on Jerome Avenue in the Bronx has received negative feedback regarding the authenticity and flavor of its food, as well as significant issues with a DoorDash delivery order. Local users should be aware of these reported experiences when considering this Chinese restaurant for their dining needs. Further investigation or direct communication with the restaurant may be necessary to form a more comprehensive understanding of their current standards and services.