China Star

Welcome to China Star, a highly praised Chinese restaurant located at 1240 Columbia Centre Dr in Columbia, Illinois (zip code 62236). As a valued member of the Chinese Restaurant category, China Star has garnered significant positive attention for its delicious food and outstanding customer service. You can reach them at (618) 281-8888 or via mobile at +1 618-281-8888 for placing orders or making inquiries.

Based on recent customer reviews, China Star appears to be a local gem that consistently exceeds expectations. One enthusiastic reviewer exclaimed, "Omg the CRAB RANGOO is to die for!" They were particularly impressed by the generous filling, stating that China Star puts "more filling in theirs that I’ve ever had!!" This strong endorsement suggests that the crab rangoon is a signature dish and a must-try item for anyone visiting or ordering from China Star. The reviewer also enjoyed the shrimp fried rice, describing it as "yummy" and indicating their intention to become a regular customer, a clear sign of high satisfaction.

Another reviewer's experience was so positive that they wished they could give China Star a perfect score of 10. Their praise focused not only on the food but also on the exceptional service they received. The reviewer, who was using crutches after knee surgery, recounted how the staff went above and beyond by holding the door open for them and even offering to take their food to the car. This level of thoughtfulness and assistance demonstrates a remarkable commitment to customer care and accessibility, making China Star a welcoming place for everyone.

Upon arriving home, the reviewer was delighted to find that the food was "still steaming hot," indicating efficient packaging and potentially a short travel time, ensuring the food's quality upon arrival for takeout orders. They also noted that the food "tasted really fresh too," further highlighting the quality of the ingredients and preparation at China Star. This overwhelmingly positive experience led the reviewer to declare China Star as their "new go to spot," signifying a strong preference and loyalty.

Regarding the environment of China Star, the provided reviews offer limited direct descriptions. However, the exceptional service mentioned by one reviewer suggests a welcoming and attentive atmosphere within the establishment. The staff's willingness to assist a customer with mobility issues implies a caring and customer-focused environment. While there are no specific details about the decor or ambiance, the positive interactions with the staff hint at a pleasant and hospitable setting for those who choose to dine in or pick up their orders.

In terms of services, China Star clearly offers takeout, as both reviewers mentioned ordering food to take home. The outstanding assistance provided to the customer on crutches suggests a willingness to go above and beyond standard service for all customers, indicating a strong customer service ethic. While not explicitly stated, it is highly likely that China Star also offers dine-in options, given that it is described as a "go to spot," implying a physical location where customers can enjoy their meals. There is no mention of delivery services or online ordering in the provided reviews, but customers may want to inquire about these options directly.

As for features, the exceptional crab rangoon with its generous filling is undoubtedly a standout feature that has garnered high praise. The consistently fresh and delicious food, as highlighted in both reviews, is another significant feature that contributes to customer satisfaction. However, the most remarkable feature appears to be the exceptional level of customer service, with staff members who are not only friendly but also willing to provide extra assistance to ensure a positive experience for every customer, regardless of their needs. This dedication to service excellence sets China Star apart and fosters strong customer loyalty.

There is no promotional information included in the provided reviews. To find out about any current specials, lunch deals, or other promotions at China Star, it would be best to contact them directly at (618) 281-8888 or +1 618-281-8888. Local residents might also check online platforms or social media (if available) for any recent promotions or announcements.

In conclusion, China Star in Columbia, IL, is a highly recommended Chinese restaurant known for its exceptional crab rangoon with an abundance of filling and consistently fresh and delicious food. What truly sets China Star apart is its outstanding customer service, characterized by a friendly and helpful staff who go above and beyond to ensure a positive experience for every customer. Whether you are a local resident or just passing through Columbia, China Star is a must-try for its delectable Chinese cuisine and its remarkable commitment to customer care. The glowing reviews and the promise of becoming a regular customer speak volumes about the quality and service you can expect at China Star.