China Sails

Located at 155 Hope St #2 in Fall River, MA 02721, USA, China Sails has quickly garnered a reputation as a go-to Chinese restaurant for local residents seeking delicious and freshly prepared meals. You can contact them at (508) 678-8886 or their mobile number +1 508-678-8886. Based on recent customer reviews, China Sails excels in both the quality of its food and the efficiency of its services, particularly for takeout and delivery.

While specific details about the dine-in environment are not provided in the available reviews, the strong emphasis on positive experiences with both pickup and delivery suggests that China Sails prioritizes these aspects of their service. Customers have consistently praised the speed and accuracy of both options, indicating a well-organized system for fulfilling off-premises orders. One reviewer noted that both pickup and delivery were "very fast and error-free," highlighting the restaurant's commitment to efficiency and reliability in these areas. This focus on takeout and delivery caters to customers who prefer to enjoy their meals at home or on the go.

The standout feature of China Sails, according to customer feedback, is the exceptional quality and taste of its food. Several dishes have received high praise, indicating a commitment to using fresh ingredients and preparing them with care. Among the most lauded items are:

• Orange Chicken Dinner Combo: This combo, which includes an egg roll and crab rangoon, received immediate positive feedback from a customer who was so impressed they stopped eating to write a review. The orange chicken itself was described as "very good."
• Crab Rangoon: This appetizer is a clear favorite, characterized as "nice light" with a "very satisfying airy crunch" and a "decent stuffing" that is "mouthwatering." The emphasis on the texture and filling suggests a well-executed version of this popular dish.
• Egg Roll: The egg roll is also praised for being "nice and fresh" and notably "not too oily," a common issue at some other establishments. This attention to detail in preparation contributes to a more enjoyable eating experience.
• Spring Rolls: Another appetizer that has been positively reviewed, described as "tasty and made fresh," aligning with the overall impression of quality ingredients and careful preparation.

Beyond these specific items, the general sentiment is that the food at China Sails is consistently "tasty and made fresh." This suggests a commitment to quality across their menu, reassuring customers that their meals will be prepared with attention to detail and using good ingredients.

Customer service is another area where China Sails shines. One reviewer specifically mentioned the pleasant interaction with a woman with blue hair who handled both the phone order and the pickup. This employee was described as "a pleasure to speak with," and the reviewer expressed regret at not getting her name to specifically commend her. This positive feedback indicates a friendly and helpful staff that contributes significantly to a positive customer experience, both over the phone and in person during pickup.

In terms of value, China Sails is reported to have "average prices for what other Chinese restaurants are charging." This suggests that while the quality of food and service is high, the prices remain competitive within the local market, making it an attractive option for those seeking both quality and reasonable cost. The generous portion sizes further enhance the perceived value. One reviewer even stated, "you will get food for three days" from a single order, suggesting that the portions are indeed substantial and could potentially be shared or provide leftovers for multiple meals. This generosity adds to the overall satisfaction and makes the prices even more appealing.

Based on the overwhelmingly positive reviews, China Sails appears to be a standout Chinese restaurant in Fall River, MA. Its key features include:

• Delicious and Fresh Food: Customers consistently praise the taste and quality of the dishes, with specific items like the crab rangoon, egg roll, and orange chicken receiving high accolades. The emphasis on freshness suggests a commitment to using good ingredients.
• Generous Portions: Customers report receiving large amounts of food, often enough for multiple meals, enhancing the value for money.
• Fast and Error-Free Service: Both pickup and delivery services are noted for their speed and accuracy, providing a convenient and reliable experience for customers ordering off-premises.
• Exceptional Customer Service: The friendly and helpful staff, particularly the woman with blue hair mentioned in one review, contribute to a positive and pleasant customer interaction.
• Average Prices: The prices are reported to be in line with other Chinese restaurants in the area, making the high quality and generous portions even more appealing.

While promotional information is not explicitly mentioned in the provided reviews, the consistently positive feedback and the reviewer's declaration of China Sails as their "new favorite Chinese place in the city" serve as strong organic endorsements. The restaurant's commitment to quality food, efficient service, and friendly customer interactions appears to be its primary draw, fostering customer loyalty and positive word-of-mouth.

For local users in Fall River, MA, China Sails comes highly recommended as a Chinese restaurant that delivers on both flavor and service. Whether you prefer the convenience of pickup or delivery, you can expect fast and accurate service. The standout dishes like the crispy and flavorful crab rangoon, fresh egg rolls, and delicious orange chicken are definitely worth trying. The generous portions ensure good value for money, and the friendly staff makes the ordering process a pleasure. If you're looking for a reliable Chinese restaurant that prioritizes food quality and customer satisfaction, China Sails is a fantastic option and a potential new favorite in the city.