China Pearl

China Pearl is a Chinese restaurant located at 2841 Jones Franklin Rd, Raleigh, NC 27606, USA. Operating within the platform category of Chinese Restaurants, China Pearl can be contacted at their phone number (919) 851-0358 or their mobile phone +1 919-851-0358.

When local users search for a Chinese restaurant, they typically consider various factors such as the quality and taste of the food, the overall dining experience (if choosing to dine in), the accuracy and efficiency of the service, any unique aspects of the cuisine or menu, and the value for money. To provide an objective introduction to China Pearl, we will analyze recent customer reviews available online to understand these aspects based on user experiences.

Recent customer feedback for China Pearl indicates significant dissatisfaction with the food quality and order accuracy. One reviewer described their experience as "Worst Chinese I ever ate," expressing disappointment with a lo mein dish and two egg rolls. This customer specifically mentioned that the vegetables in the egg roll were "super crunchy" and that the lo mein was generally unappealing, leading them to feel that the $15 spent was wasted. This review points to potential issues with the preparation and taste of some of China Pearl's staple dishes.

Another customer shared a particularly negative experience involving multiple incorrect orders. This reviewer specifically ordered shrimp fried rice with "no onions" on two separate occasions. The first time the order was wrong, the restaurant did rectify the mistake by bringing another order, albeit after the rest of the family had finished eating. However, the second time the order was incorrect, the restaurant reportedly wanted the customer to pay the driver for a return trip to correct the error. The customer felt strongly that this responsibility should have been borne by the restaurant. This repeated issue with order accuracy, coupled with the handling of the correction, led this reviewer to explicitly advise against visiting China Pearl on Jones Franklin in Raleigh, stating their intention not to return. This feedback highlights significant problems with order taking and customer service when errors occur.

Based on these two recent reviews, the primary concerns regarding China Pearl are the poor quality of the food, as described by one customer, and the significant issues with order accuracy and customer service in handling mistakes, as detailed by the other. The first review suggests potential problems with the preparation and taste of standard Chinese takeout items like lo mein and egg rolls. The second review indicates a recurring issue with fulfilling specific dietary requests (no onions) and a problematic approach to rectifying incorrect orders, which negatively impacted the customer experience.

The provided reviews do not offer any information about the environment or ambiance of China Pearl. Whether it is primarily a takeout-focused establishment or has a significant dine-in area is not mentioned. Local users who prioritize the dining atmosphere would need to seek additional information from other online sources or by contacting the restaurant directly.

Similarly, the reviews primarily focus on the food and service aspects related to order accuracy. There is no feedback provided on the general efficiency or friendliness of the staff beyond the specific issue encountered with the incorrect order. Services such as dine-in availability, delivery options, or catering are not mentioned in these reviews.

In terms of unique features, the limited and negative feedback does not highlight any specific culinary specialties or unique aspects of China Pearl's menu or cooking style. The dishes mentioned (lo mein, egg rolls, shrimp fried rice) are common in many Chinese restaurants, and the reviews do not suggest any particular distinction or high quality associated with China Pearl's versions of these dishes.

Finally, there is no information available in these reviews regarding any promotional offers, discounts, or special deals that China Pearl might be currently running. Local users interested in such information would need to contact the restaurant directly to inquire.

In conclusion, recent customer reviews for China Pearl in Raleigh, NC, present a concerning picture. One reviewer found the food to be the "worst Chinese ever eaten," while another reported repeated issues with incorrect orders and unsatisfactory customer service when addressing these errors. These experiences suggest potential problems with food quality, attention to detail in order preparation, and customer service protocols. Local users considering China Pearl should be aware of this recent feedback and may want to exercise caution, particularly if they have specific dietary requirements or value accurate order fulfillment and responsive customer service. Given the negative experiences highlighted, it would be prudent to seek more positive reviews or consider alternative Chinese dining options in the Raleigh area. Further information about the restaurant's environment, full range of services, culinary features, and any promotions would require additional investigation beyond the provided reviews.