China Lily

Chinese Restaurant Georgia Henry County Ellenwood Fairview Road

208 reviews

127 Fairview Rd, Ellenwood, GA 30294, USA
+1 678-289-0116
webSite

China Lily Photos

Hours

Monday, 11:00 AM - 9:00 PM
Tuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, Closed

About China Lily

China Lily is a Chinese restaurant located at 127 Fairview Rd, Ellenwood, GA 30294, USA. They can be contacted at (678) 289-0116 or +1 678-289-0116.

Recent customer feedback regarding China Lily raises significant concerns about food safety and customer service. One long-time customer reported a disturbing experience involving multiple orders of Mongolian Beef. They allegedly found a piece of a metal scouring pad in one order and what appeared to be rocks in another. This customer expressed concern that due to the presence of these foreign objects, all four orders, costing $75, were likely contaminated as they would have been cooked in the same pot.

The same reviewer also detailed their attempt to resolve the issue with the management over the phone. They stated that despite being a regular customer with prior positive interactions with management, they were denied a refund. The manager reportedly raised their voice during the conversation. This negative customer service experience, coupled with the discovery of foreign objects in the food, has led this customer to state they will not be returning, especially noting that China Lily's prices are higher compared to other establishments.

The review also included an image of a seemingly untouched dish of "Large shrimp and broccoli" from China Lily, implying a comparison in quality or value to a similar dish from another restaurant. However, no specific details about the environment, other services, features, or any promotional information for China Lily are available in the provided text, aside from it being a Chinese restaurant offering dishes like Mongolian Beef and Shrimp and Broccoli.

Given the serious allegations of food contamination and poor customer service in a recent review, potential local customers should exercise caution and consider this feedback when deciding whether to dine at China Lily.

China Lily Location

127 Fairview Rd, Ellenwood, GA 30294, USA

Customer Reviews

3.0

208 reviews

Soraya Rouse

Dec 19, 2024

I've been eating here for a long time, but I've never had an experience like this. I spent $75 on 4 orders of Mongolian Beef. I found a piece of a metal scouring pad in one of my orders AND something like rocks in another order. For a piece of the scouring pad to be in my food, it would have been there from scrubbing the dirty pots all the way through cooking and into my plate. Not to mention the rocks, they'd have to be from the ground. Since it was all the same thing, everything would have been cooked in the same pot, so that means all of my food was contaminated. As I stated, I've been coming here for a long time. I've never had a problem talking with management. Usually, they look our for us. This time, I called and told them what happened. I was told that since this isn't an establishment like Nike or Papa John's, he would not be able to refund me for my food. I would let it go, but he raised his voice at me while I was speaking to him calmly and politely; trying to reach a compromise. That and now I'm out of $75 for a meal my family was unable to eat due to their negligence.

Queen Tommy

Feb 29, 2024

First plate is from this place untouched... second is from my favorite place untouched. Large shrimp and broccoli... Won't even mention that THIS PLACE charges a good deal more. Easy to see why I won't be back!!

Vaneza Sebastian

Nov 04, 2024

The food was delicious and the service was outstanding! The cashier had no problem helping me with my order. I will be coming back!

Jon Holland

May 05, 2023

The photo shown on the right is legit “House Special Fried Rice”. The photo on the left is what this establishment sells as “House Special Fried Rice”. Fried rice is white rice cooked in soy sauce with egg and vegetables. The dish requires chicken, pork, and shrimp. This restaurant provides a huge plate of yellow rice with a minimal amount of chicken, pork, and shrimp. In addition, the rice was extremely dry.

Fillippe Michayel

May 30, 2023

I hate to do this but I have to be honest.i ordered the sesame chicken combo from looking at the pic on the wall, I thought 🤔 I should get something with some greens in it, picture shows a bunch of broccoli with chicken with sesame in the middle. What I got looked totally different, it came with two tiny tired tasteless broccolis and food tasted bland, no love. Rice looks pretty, but no taste.... I've had delicious Chinese cuisine but I don't expect too much however this made me feel disrespected. But service was nice though