China King Restaurant

Welcome to China King Restaurant, a Chinese eatery located at 1313 Edwin Miller Boulevard in Martinsburg, West Virginia (WV 25404). As a part of the Chinese Restaurant category, China King Restaurant aims to serve a variety of Chinese dishes to the local community. They can be contacted at (304) 267-7166 or their mobile number +1 304-267-7166 for inquiries or to place orders.

Based on recent customer reviews, the experience at China King Restaurant appears to be somewhat inconsistent, with one review highlighting a significant negative experience while another describes a highly positive one. One long-term customer, who had frequented the restaurant for approximately five years and considered it their "go-to place," even with consistent orders over $50 including delivery fees, reported a severely disappointing experience with a recent order. This customer described receiving burnt noodles and an excessive amount of onions in a dish where little to no onions were requested. Their disappointment was compounded by what they described as "deplorable" customer service. According to this reviewer, the employee who answered their call accused them of lying about the issue, even after being informed that the customer had photographic evidence. While the employee did acknowledge finding more shrimp than initially stated after the customer sifted through the onions and burnt noodles, the overall interaction was negative, with the employee allegedly telling the customer to call the manager the next day and then hanging up. The reviewer also claimed that during their brief conversation, the employee spoke to another staff member about the restaurant's longevity in business, and the call was ultimately disconnected. This negative experience led the long-time customer to express that a "good relationship gone bad in one afternoon," urging others to look at their pictures and compare them to the restaurant's website image of the shrimp lo mein to judge the discrepancy.

In stark contrast, another customer reported having the "BEST takeout" from China King Restaurant. This reviewer stated that the restaurant is their "go to" place and was impressed that their order was still very hot upon arriving home. Their order included Chicken & Broccoli with chicken fried rice, and their fiancé's order was General Tso's Chicken with shrimp fried rice. Both were rated a perfect "10/10." The egg rolls were also praised for being "delicious" and having a "nice crunch." The reviewer specifically mentioned that their Chicken & Broccoli dish was "loaded," implying a generous portion size. This overwhelmingly positive review suggests that China King Restaurant is capable of providing high-quality food and efficient takeout service.

Considering these two contrasting reviews, it is difficult to draw a definitive conclusion about the typical experience at China King Restaurant. The positive review highlights the tasty food, generous portions, and efficient takeout, with the food arriving hot. The negative review, however, raises serious concerns about food quality (burnt noodles, incorrect ingredient proportions) and, more significantly, the unprofessional and confrontational customer service encountered when attempting to address these issues. The discrepancy between these two recent experiences suggests potential inconsistencies in food preparation and customer service.

The reviews provide limited information about the restaurant's environment. The focus is primarily on the takeout experience. Therefore, details about the décor, seating arrangements, or overall ambiance of a potential dine-in area are not available. It can be inferred that China King Restaurant likely offers takeout service, and based on one review, it is a popular choice for this option.

Similarly, the reviews do not mention any specific features of China King Restaurant, such as unique dishes or a particular style of Chinese cuisine beyond the standard American Chinese fare suggested by the dishes ordered (Chicken & Broccoli, General Tso's Chicken, Shrimp Lo Mein). The positive reviewer's mention of "delicious" and "nice crunch" egg rolls could be considered a positive feature of that specific appetizer.

Neither of the reviews provides any information about current promotional offers, discounts, or special deals that China King Restaurant might be running. Local users interested in such information would need to contact the restaurant directly to inquire.

For local users in Martinsburg, WV, considering China King Restaurant, it is crucial to acknowledge the mixed feedback. While one customer had an exceptionally positive takeout experience with delicious and hot food, another long-term patron reported a severely negative experience with both food quality and customer service. The stark contrast suggests that the quality and service may be inconsistent. Potential customers might want to weigh these recent experiences and perhaps consider placing a small initial order to assess the current standards before placing a larger one. The positive review indicates the potential for a very good takeout experience, but the negative review serves as a warning about potential issues with food preparation and customer service handling.

In conclusion, China King Restaurant in Martinsburg, WV, offers Chinese cuisine with a focus on takeout. Recent customer reviews present a mixed picture, with one praising the tasty food and efficient service, while another details significant issues with food quality and highly unprofessional customer service. Local residents should be aware of these contrasting experiences when deciding whether to patronize China King Restaurant.