China King

This introduction addresses China King, a Chinese restaurant located at 1134 Vaughn Rd, Wood River, IL 62095, USA. They can be contacted at (618) 259-8886 or their mobile number +1 618-259-8886 for placing orders or inquiries. Based on recent online customer reviews, there appear to be severe issues concerning the accuracy of orders, the temperature of the food upon arrival, the timeliness of delivery, the quality of customer service, and alarmingly, food safety.

One customer recounted a highly negative first-time experience that they stated would also be their last. This reviewer reported that their food was cold by the time it was delivered. Furthermore, they received an incorrect order, having ordered ham fried rice but instead receiving chicken and shrimp fried rice. The delivery time was excessively long, and when the customer called to inquire about the delay, they described the lady on the phone as "rude." Upon discovering the incorrect order, the customer called again, and the same lady repeatedly insisted that someone had called to change the order, which the customer vehemently denied. The restaurant reportedly refused to rectify the problem, leading to extreme dissatisfaction with their first and only experience with China King.

Adding to these significant issues, another customer reported a severe food safety concern, stating, "I’m never eating here again RAW Chicken yall really need to be shut down for this." This is an extremely serious accusation, indicating that at least one instance of undercooked chicken was served to a customer. Consuming raw chicken can lead to serious foodborne illnesses, and this review raises significant red flags about the restaurant's food preparation and cooking standards. The reviewer's strong statement about the need for the restaurant to be shut down underscores the severity of their experience and the potential health risks involved.

Based on these two recent and highly critical reviews, there is no positive information available regarding the environment, services, or features of China King. Both reviews focus entirely on negative aspects of the customer experience, primarily concerning fundamental issues such as food quality, order accuracy, delivery service, and food safety.

The environment of China King is not described in either review. There is no mention of the cleanliness, ambiance, or overall condition of the restaurant's premises. Therefore, no objective assessment of the environment can be made based on the provided information.

The services offered by China King appear to include delivery and takeout, as one reviewer ordered for delivery. However, the delivery service was described as excessively slow, and the customer service experienced when calling to inquire about the delivery and the incorrect order was reported as rude and unhelpful. The restaurant's handling of order errors was also severely criticized, with a refusal to correct the mistake. There is no mention of dine-in service in these reviews, so its availability is unknown.

The features of China King, as a Chinese restaurant, would typically include a menu of various Chinese dishes. However, the reviews highlight significant problems with the execution of these dishes. One customer received the wrong type of fried rice, and the food was cold upon arrival, suggesting issues with order preparation and delivery logistics. The most concerning feature mentioned is the alleged serving of raw chicken, which points to a severe lapse in food safety protocols. The lack of willingness to correct order errors and the rudeness of the staff member encountered by one reviewer further detract from any potential positive features.

Currently, there is no promotional information available in the provided customer reviews. Therefore, no details about any special offers, discounts, or new menu items can be included in this introduction based solely on this data. The overwhelming negative nature of the recent feedback overshadows any potential positive aspects that might typically be highlighted.

In conclusion, the recent online feedback for China King in Wood River, IL, is extremely negative and raises serious concerns about multiple aspects of the restaurant's operation. Customers have reported issues with receiving cold and incorrect food, excessively long delivery times, rude customer service, and most alarmingly, the serving of raw chicken. Potential customers are strongly advised to consider these severe criticisms, particularly the food safety allegation, before deciding to order from or visit China King. The provided information suggests significant problems that need to be addressed by the establishment.