China King

Welcome to China King, a Chinese Restaurant located at 5a, 5a Sony lane in Gatesville, NC 27938, USA. Based on recent customer reviews, it appears that China King is currently facing significant challenges in both its food quality and customer service. Potential local users should carefully consider the feedback provided before deciding to dine at or order from this establishment.

One former regular customer expressed considerable disappointment, stating, "I Used to order from here all the time, I don’t understand what happened." This suggests a potential decline in the restaurant's standards or a change in management or staff that has negatively impacted the customer experience. The reviewer specifically highlighted two major issues. Firstly, they described the "lady on the phone" as "very rude & yells at you," indicating a severe lack of professionalism and poor telephone etiquette. This kind of interaction can create a negative first impression and deter customers from placing orders.

Secondly, the same reviewer mentioned a significant decrease in portion sizes for a previously reliable item: "I ordered two wonton soups both a quart that barely had anything in them When they used to be full to the brim." This indicates a potential cost-cutting measure that has directly affected the quantity of food received by customers, leading to dissatisfaction. The combination of rude phone service and reduced portions prompted this once-loyal customer to declare, "I won’t be ordering from here ever again," a strong statement of negative sentiment.

Another customer provided an even more critical review, describing both the "food and attitude" as "Disgusting." This is a harsh assessment that points to serious problems with the overall experience at China King. The reviewer detailed an unwelcoming atmosphere upon entering the restaurant, stating, "They acted like I was bothering them by coming in, trying to order food was not welcoming." This suggests a lack of basic hospitality and a negative attitude from the staff towards customers who are trying to patronize their business.

The in-person service did not improve when the food was ready. The reviewer described the food delivery as abrupt and dismissive: "When the food came out the lady just dropped it on the counter and yelled out food and walked away." This lack of courtesy and professionalism further contributes to a negative dining experience.

The speed at which the food was prepared also raised a red flag for this customer: "The food took 5 minutes to come out that should have been my red flag!" This unusually quick preparation time often suggests that the food may not be freshly cooked to order. The reviewer's subsequent assessment of the food quality supports this concern.

The quality of the chicken was particularly criticized: "The chicken was extremely hard and dry taste old." These are significant indicators of improperly cooked or reheated food that is far from being fresh. The reviewer's theory about the preparation method is also concerning: "Seems like they had it sitting out all day and whatever sauce you want they just put it on it and serve it." If this is indeed the practice, it would explain the poor texture and taste of the chicken and raises serious questions about food safety and quality control at China King.

The overall experience left this customer feeling that their money was wasted: "Money wasted." This strong negative sentiment, coupled with the detailed complaints about the food and service, paints a concerning picture of China King based on these recent reviews.

Neither of the provided reviews offers any positive feedback regarding the environment or ambiance of China King. One review focuses on phone service and takeout (implied by ordering soup), while the other describes a negative in-person ordering and food pickup experience. Therefore, there is no information available to describe the décor, cleanliness, or overall atmosphere of the restaurant's dining area. Potential customers should be aware that there is no positive or descriptive feedback on the environment.

In terms of services, China King appears to offer both takeout and dine-in options, as one review mentions going in to order food. However, the negative experiences described in both reviews might deter customers from utilizing either service. There is no mention of online ordering or delivery services in the provided feedback, so local users would need to contact the restaurant directly at (252) 357-1616 or +1 252-357-1616 to inquire about these options.

Based on the recent reviews, it is difficult to identify any positive features of China King. The recurring themes are rude customer service (both on the phone and in person), a decline in food quality (hard, dry, old-tasting chicken), and a reduction in portion sizes for at least one item (wonton soup). The speed of food preparation, while seemingly efficient, is viewed negatively as an indicator of potentially pre-cooked and low-quality food.

There is no promotional information whatsoever included in the provided reviews. Therefore, local users seeking information about any discounts, specials, or new menu items offered by China King would need to contact the restaurant directly.

In conclusion, the recent customer reviews for China King in Gatesville, NC, paint a concerning picture. Feedback indicates significant issues with rude and unprofessional customer service, a decline in food quality with descriptions of hard, dry, and possibly old chicken, and reduced portion sizes. The overall sentiment expressed in these reviews is highly negative, with both reviewers stating they will not be returning. Potential local users are strongly advised to consider these serious concerns before choosing to patronize China King. It may be prudent to explore other Chinese restaurant options in the area that have received more positive and consistent feedback regarding both their food and service quality.