China King

Welcome to China King, a Chinese restaurant located at 303 Mattes Ave in Vandalia, Illinois, serving the 62471 area. As a part of the Chinese Restaurant category, China King aims to provide a range of Chinese-American dishes to the local community. You can contact them at (618) 283-9927 or their mobile number +1 618-283-9927 for inquiries about their menu and services.

Based on the limited customer feedback available online, experiences at China King appear to be somewhat polarized. One customer reported a negative experience with the Chicken Lo Mein they purchased. According to their review, the dish had an unpleasant smell and taste when they tried to eat it at their hotel. Upon contacting the restaurant, they were instructed to return the item for a refund, which they did receive. However, the customer noted the inconvenience of having to drive an additional six miles round trip to return the unsatisfactory dish.

In stark contrast, another customer had a highly positive experience at China King. They particularly praised the Crab Rangoon, describing it as "the best tasting" they had ever had. This positive reviewer also spoke with their waitress, who informed them that the chef prepares everything at the time of order, rather than pre-mixing ingredients. This emphasis on made-to-order dishes suggests a commitment to freshness and quality in their food preparation. As a result of their experience, this customer gave China King their highest rating for Chinese food compared to any other place they had visited. They also noted the moderate pricing, expressing surprise that the cost was not higher given the amount they ordered, and declared China King their new favorite place to eat, expressing their intention to return.

Considering these two reviews, China King seems to have the potential to deliver high-quality, freshly made food, with the Crab Rangoon being a standout item. The practice of preparing dishes to order could indeed contribute to the freshness and taste that impressed one reviewer. However, the negative experience with the Chicken Lo Mein raises concerns about consistency in food quality across all menu items. The willingness of the restaurant to offer a refund in response to a complaint is a positive aspect of their customer service, although it does not negate the inconvenience caused to the customer.

The positive reviewer's comments about the chef making everything at the time ordered offer some insight into the potential environment of the kitchen – one that prioritizes fresh preparation over bulk pre-mixing. This could translate to a dining experience where the food is generally served hot and made with attention to order-specific details. However, the reviews do not provide any information about the restaurant's dining area ambiance, decor, or overall cleanliness. Therefore, local users would need to visit the establishment to assess these aspects.

In terms of services, China King offers both dine-in and presumably takeout options, as one customer took their order to a hotel. The customer who had a negative experience with the Chicken Lo Mein was able to contact the restaurant and receive a refund upon returning the item, indicating a level of customer service responsiveness. However, the inconvenience caused by the need to return the food is a point to consider. The positive reviewer's interaction with the waitress suggests friendly and informative service staff who are knowledgeable about the restaurant's food preparation practices.

A key feature of China King, according to one enthusiastic customer, is their commitment to making everything to order, which they believe results in superior taste and freshness. The exceptional Crab Rangoon is another highlighted feature. The moderate pricing mentioned by the same reviewer suggests that China King aims to offer good value for the quality of food provided, making it an attractive option for those seeking tasty Chinese cuisine without high costs.

Currently, there is no specific promotional information available in the provided reviews. The positive feedback regarding the moderate pricing could be considered an inherent value proposition. Local users interested in any potential specials or discounts at China King may want to contact the restaurant directly to inquire about their current offers.

In conclusion, China King in Vandalia, IL, appears to be a Chinese restaurant that has the potential to offer delicious, freshly made food, with their Crab Rangoon receiving high praise. The practice of cooking to order suggests a focus on quality. However, there is also a report of a significant issue with another dish, the Chicken Lo Mein, indicating potential inconsistencies in food quality. The restaurant's customer service response to the complaint was to offer a refund upon return, which is a positive step, though it does not negate the inconvenience for the customer. The moderate pricing is seen as a benefit by one reviewer. Local users may want to consider the possibility of freshly prepared, potentially excellent dishes like the Crab Rangoon, while also being aware of the reported quality issues with other items. Visiting the restaurant might provide further insight into the environment and overall dining experience.