China King

China King is a Chinese restaurant located at 11660 Manchester Rd, Des Peres, MO 63131, USA. Serving the Des Peres area, China King can be contacted for orders or inquiries at (314) 821-8388 or via mobile phone at +1 314-821-8388. While the information does not explicitly state their service model, the customer reviews indicate that they offer both takeout and delivery options, with at least one customer using DoorDash for delivery.

Based on recent customer feedback, the experience at this particular China King location in Des Peres appears to be quite negative, especially when compared to past experiences or other branches of the same restaurant name. One long-time customer expressed significant disappointment, noting a decline in quality over time. They reported multiple instances of incorrect orders, attributing some of the errors to children taking the orders. Specific issues included the inclusion of seafood in a non-seafood entree and poorly prepared vegetables, such as a half an onion not even chopped. This reviewer also mentioned a change in their egg rolls to smaller, "bite-size pieces" that they suspect are frozen. Furthermore, they described the service as "annoyed" when incorrect orders were brought to their attention, with the only offered resolution being a "complimentary dish next time," which implies a recurring issue.

This same customer speculated that the decline in quality and service might be related to an increase in business due to online orders, suggesting potential scaling issues. However, they emphasized their dissatisfaction with the unfriendly service and the frustration of receiving completely different items than what was ordered after returning home. This paints a picture of potential disorganization in order taking and fulfillment, leading to significant inconvenience for customers.

Another customer, who tried this China King location for lunch via DoorDash based on positive experiences with other "China King locations," also reported a largely negative experience. They did mention three positive aspects: the order was "super fast," it arrived in a "super cute reusable bag," and the crab rangoon was "delicious." However, these positives were overshadowed by several significant issues with the rest of their order, which included items for multiple people. This reviewer stated that "no one was happy" with their food. A major concern was that the chicken "didn't feel or taste like chicken" and that "almost everything had a fishy taste," which is highly unusual and indicative of potential cross-contamination or the use of questionable ingredients. Additionally, they reported that the egg rolls were "burnt." While they did receive "good" fortune cookies, they correctly pointed out that these are not made in-house and therefore do not reflect the restaurant's own food quality. Overall, this customer expressed strong disappointment, especially given their positive expectations based on other China King branches, and stated they would not recommend this location or order from it again.

Regarding the "environment" of this China King location, the provided reviews offer no specific details about the interior decor or dining area. Since both reviewers primarily used takeout or delivery services, their feedback focuses solely on the food quality and service aspects related to order accuracy and handling. Therefore, local users seeking information about the dine-in ambiance, if available, would need to visit the location or inquire directly.

In terms of "services," China King in Des Peres clearly offers takeout. The use of DoorDash by one reviewer also confirms that they provide delivery services through at least one third-party platform. However, the recurring issues with order accuracy and the unfriendly service reported when mistakes are addressed raise concerns about the reliability and quality of their service, regardless of whether it's for takeout or delivery.

The "features" of the food at this China King location, based on these reviews, are largely negative. While the crab rangoon was a noted positive, the quality of other key items like chicken, vegetables, and egg rolls was severely criticized. The descriptions of the chicken being unlike chicken and having a fishy taste, along with burnt egg rolls and poorly prepared vegetables, indicate significant problems with food quality and preparation. The change to smaller, potentially frozen egg rolls also suggests a decline in ingredient quality or preparation standards. The inconsistency in order accuracy is another major negative feature, leading to customers receiving incorrect items and experiencing frustration.

Currently, there is no "promotional information" available in the provided text. Neither of the reviews mentions any discounts, special offers, or new menu items being promoted by this China King location. Local users interested in any potential promotions should contact the restaurant directly at (314) 821-8388.

In conclusion, the recent customer reviews for China King located at 11660 Manchester Rd in Des Peres, MO, paint a concerning picture. While they offer takeout and delivery services, significant issues have been reported regarding order accuracy, food quality (including concerns about the chicken and a fishy taste in multiple items), and unfriendly service when errors are brought to their attention. One positive mention was the crab rangoon, but this was an exception in otherwise negative experiences. Compared unfavorably to other locations with the same name, this China King branch appears to be struggling with consistency and quality control. Local users considering ordering from this restaurant should be aware of these recent negative reviews and might want to proceed with caution or consider other options. For the most up-to-date information on their menu and any potential promotions, direct contact with the restaurant is advised, but the reported issues should be a key consideration.