China King

Welcome to China King, a Chinese restaurant located at 178 E Market St in Blairsville, Pennsylvania. As a part of the Chinese Restaurant category serving the local community, China King can be contacted at (724) 459-6590 or +1 724-459-6590. Recent customer reviews present a polarized view of this establishment, with one long-time patron praising specific dishes and another detailing a severely negative experience with customer service and food quality. Potential local users should consider both perspectives when evaluating China King.

Environment: The provided customer reviews do not offer any specific descriptions of the restaurant's ambiance or physical environment. One review focuses entirely on the negative service encounter and the quality of the food received for takeout, while the other positive review centers on the food itself. Therefore, there is no information available regarding the decor, cleanliness, or overall atmosphere of China King's dining area. Customers interested in dining in will need to visit the location to form their own opinion on the environment.

Services: Based on the customer reviews, China King offers takeout services, as one reviewer placed a phone order for pickup. The mention of arriving at the store suggests that they also have a physical location for customers to visit, implying the possibility of dine-in service, although this is not explicitly confirmed in the provided feedback. The negative review details a problematic experience with their takeout service, particularly regarding their communication and handling of a customer arriving slightly late for pickup. The staff member's behavior was described as rude and unprofessional. In contrast, the positive review, while not detailing the service interaction, implies satisfactory service over several years of ordering. This suggests that the quality of service might be inconsistent or that different customers have varying experiences.

Features: China King's menu includes standard American Chinese dishes. According to one long-time customer, their "crab rangoons are the best," consistently filled and hot. This reviewer also praised the "shrimp lo mein" for containing a good amount of shrimp. These dishes appear to be strong points for China King, at least for this particular customer who has been ordering for years and states that the place "never misses" for them. However, the other review offers a starkly different perspective on the food quality. The General Tso's chicken was described as "thrown together," leaking, and not evenly coated in sauce. This indicates a significant lapse in food preparation quality for this particular order. The contrasting opinions highlight a potential inconsistency in the quality and care taken in preparing their dishes.

A significant issue raised in one review is the poor customer service, particularly concerning the handling of order pickup times. The customer who arrived just a few minutes late was met with a "nasty phone call," public announcement of their phone number in the store, and a rude attitude from the staff member who reprimanded them for the delay. This behavior suggests a rigid and unforgiving policy regarding pickup times and a lack of customer-centric communication. The customer felt that an hour between placing the order and arriving was not excessively long, especially considering unforeseen circumstances like traffic and needing to stop for gas. The staff's dismissive and rude treatment left a very negative impression, overshadowing any potential positive aspects of the food for this customer.

The polarized feedback, with high praise for specific dishes from one customer and strong condemnation of both food preparation and service from another, makes it challenging to form a definitive overall assessment of China King's features. While they may have some well-regarded menu items, the potential for poor food quality and severely negative customer service experiences are significant factors that prospective customers should consider.

Promotional Information: The provided customer reviews do not contain any information about specific promotions or special offers at China King. Chinese restaurants often offer lunch specials, combination meals, or discounts for certain order amounts or on specific days. To learn about any current promotions or deals at China King, it is recommended to contact them directly at (724) 459-6590 or +1 724-459-6590. Checking local online directories or social media platforms (if they have a presence) might also provide insights into any ongoing promotions.

In conclusion, China King in Blairsville presents a mixed bag based on recent customer reviews. While one long-time customer highly recommends their crab rangoons and shrimp lo mein, another customer had a severely negative experience with both the customer service and the quality of the General Tso's chicken. The rigid handling of a slightly late takeout pickup and the rude behavior of the staff member are significant concerns. Potential customers should be aware of the possibility of inconsistent food quality and the risk of encountering unprofessional customer service. If specific dishes like crab rangoons and shrimp lo mein are of interest, and if prompt pickup within their specified timeframe is guaranteed, some customers may have a positive experience. However, the negative review serves as a strong caution, highlighting potential pitfalls in both food quality and customer relations at China King.